-
January 2024 by J S
Needed keys cut dealt with Kim I believe in parts. Wonderful person very professional and explained everything clearly and precise with handling my need of service. Highly satisfied called about 2 or 3 years ago unsure what was going on never would get an answer or got hung up on but today for the great year of 2024 when great things will happen I dealt with a great person who gave great customer service!
-
January 2024 by Carla Pletcher
I have been looking at cars online and driving around lots for over a month since my Nissan Xterra stopped working on me. I loved my Xterra bc I got her with 72,000 miles on her and when she stopped working she had 264,000 miles on her and if I had a spare car I would fix her but I needed a more reliable car and isn’t a gas hog. My dad and I went to Felton Killy Kia and we met Antonio Scott (The Car Outlaw). I told him my score and what I was looking for and I fell in love with a used Nissan Altima. He worked hard to get monthly payments that wouldn’t cost me my second born grandchild. I will definitely be coming back for my future vehicles. Thank you so much Antonio and Corey!!!
-
December 2023 by Josh Sommer
I hope no one ever has to take their car to Felton Holly Kia for service. The only reason they are receiving two stars is because Selbyville was so kind, understanding, and helpful throughout the entire process. Felton's service department lacked communication and compassion above all. I have done my part as a customer. I have taken it in for all recalls and never neglected having work done on time. I understand Kia is suffering through a national class action with a decade of engine failures, and "Felton is the smallest Kia on the eastern seaboard." I truly believe that Kia Certified Service Director, Mike Hayes, is at the center of the issue. I have nothing nice to say about his qualifications as Holly Kia's service manager. I will never bring my vehicle back nor purchase another Kia. Allowing someone with such a lack of empathy to run the service department is a disgrace. As long as I own this vehicle I will drive to any other Kia dealership.
-
December 2023 by Daniel parker
Antonio aka The Car Outlaw did exactly what he said he would. I am leaving the dealership a very happy customer! If you need a vehicle please come see the best Outlaw around these parts at Holly Kia in Felton Delaware.
-
November 2023 by Melinda Messick
Antonio Scott (The Car Outlaw) is who I dealt with. This was my first experience of buying a car by myself. But Antonio made this stressful experience very easy and pleasant. He was a joy to work with. I went in on Tuesday night to test drive my beautiful 2016 Buick Encore and after several days of thinking about the purchase, I decided to take the leap and bought it on Saturday. Thank you Holly Kia and Antonio for making this stressed woman a happy customer.
-
November 2023 by Vikki Stump
Antonio was helpful. When I went to go set a date to come back I got another guy who was completely rude. Apparently it’s not a tow in, pull in trade place. The other guy Said what am I supposed to do with a car that doesn’t work. It does have engine issues I was told was fixable. I didn’t get his name. I’m confused… isn’t that a deal Holly Kia has tow in your trade in no matter what? Or does Jim not care to see ya in a Holly Kia. My car isn’t even in bad shape looks wise either. They need to get it together. If that’s not a deal they are doing then it needs to not be advertised, that’s false advertising. I’ll be back down soon and I hope I don’t waste my time there again with out getting a vehicle. I’m a returning customer and I always choose to come back because Felton Holly Kia was always good to me.
-
November 2023 by louie pun
So I told myself I was going to give it a week but couldn't do it. 6 days a go I called and told Antonio I want to come in and get this K 5 Kia a car I wanted more then any other car in the world. I love them so much. I told him the one I want it was the cheapest one the basic model it was so perfect and only 22k. He ask me what time could I stop by I said 1pm. So I pulled in there right on the side door by his office round 12:55 parked. Then I seen the prettiest thing I had ever seen come pulling from the back right behind me as soon as I got out the car. It was a wolf gray 22 K5 really nice but not the one I ask for so I got closer and said man that's nice and he said yeah that's yours before I could say no I came for the blue one I looked over at it and seen red seats walked closer and seen they were leather with black stitching that read GT line I said real loud WoW . He said I'm not letting you go out like that and get the basic for just 4 grand less we going to get you in the best. I told him how bad my credit was and what I had to work with and he said I'm going to be honest this is going to be hard but we going to get it done. To be honest I don't know how he did it but he did it and I've been so happy the last 6 days I can't stop smiling. Holly Kia in Felton is the best dealership in all of Delmarva and I put that on everything I love including my car?❣️❣️❣️❣️❣️❣️
-
November 2023 by Cynthia Gonzalez
Antonio (The Car Outlaw) he was fabulous every step of the way!! Made the process easy and flawless. Even threw in some oil changes !! Thank you so much again for getting us in our Seltos !
-
October 2023 by makiya tripp
My experience with Antonio Scott was amazing from start to finish!!! He heard me out and actually listened and I can’t appreciate more than that. I’ve been in the market for months on in and my search has finally stopped here with an affordable payment for me and I couldn’t be happier. I will always recommend him to get the deal done!!!
-
October 2023 by Helen Moore
Just picked up my 2024 Niro, 2 weeks early!! Best car buying experience ever. Staff was great, best deal around, love my car!!!Holly Kia, entire staff was amazing!!!!
-
September 2023 by Nicki Walls
I had a great experience with Antonio Scott! I would highly recommend him to give you a great deal. Everyone there was amazing working a deal for us but Antonio was absolutely an amazing salesman! Keep up the great work guys, we will definitely be back for our next car or truck.Thank,The Walls Family
-
September 2023 by Brittney Martin
Worked with Antonio (aka The Car Outlaw) and he was great! Honest and also, no pressure. Come check him out!
-
August 2023 by Scott LaScala
*** Proceed with caution when using this dealership!!! *** I had been on a search for Kia K5 GT for the last 6 months. I reached out to many Kia dealerships in that time and either they did not have what I wanted or were asking for 2k to 5k over MSRP. Then there is Holly Kia. The person I was working with was enthusiastic and willing to communicate, which was good. He said he was expecting a 2024 to come in soon and I asked him to keep in touch and he eagerly agreed. One day at end of June he sends me a picture of the window sticker showing an added market adjustment of $8,500.That's right, $8,500. Absolutely ridiculous! I felt like they were fishing to see if I'd bite and that's a shady, incredibly unprofessional sales tactic. Shame on you Holly Kia! I contacted 14 other Kia dealerships and not a single one was near what they were trying to get. Honesty and trust wins the game in this rebounding market. Fortunately, I found a dealer in MD who wanted only a $1,000 over invoice. Car secure and they'll get all of my business even if they are 45 minutes away.
-
August 2023 by Mike S
I had a good buying experience here, but their service needs a great deal of work. I have been trying to get oil changes here, but I don’t think I can continue unless they get their act together. With an appointment, they told me this morning that it will be a 1.5 hours wait. Jiffy Lube can do it in 20 minutes. This is after a month wait for the appointment. Of course they tried to sell me more stuff for $500. I am confident this will be my last time here.
-
August 2023 by Faye Meadows
Had a great experience with Felton Holly KiaThey gave a great trade in for my old car.The salesman Eric Roger's was very patient to help me find exactly what I wanted.I came away very happy.
