-
September 2024 by D B
Friday, 06 Sep.....Truck driver, delivery is across the street from the building, drivers must back in to the dock, I called the main office to let them know I was there and waiting to be unloaded, unloading was quick and friendly..... DB
-
August 2024 by tim w
Purchased equipment before went to buy a new machine takes to salesman at the state fair
Got price told ready to deal gave him info on trade and all never heard back from sales man so bought equipment elsewhere sales man there. Did respond and answer everything Wes asked and all had a good expirence with other dealer - hoober in Middletown
-
June 2024 by peter lantagne
Terrible shop service and dishonest management. Took my BX in for a hydraulic leak as it had been dripping for a couple of seasons. I knew it would be expensive as most of the rear end had to be taken off to access the hydraulic tank/ pump. After a week I was told it was ready. Brought it back, cut the grass and in a few days it was leaking puddles not drops. Called service manager Shawn, they picked it up, kept it a week and found nothing wrong. All they did was observe. Bottom line is after the 2nd return visit, Burke has done nothing to find out why my BX leaks worse now than before I brought it in for repair and spent $1,800 Jeff, general manager. Burke Kubota. Authorized sales and service company.
-
April 2024 by Brooke Watkinson
I have purchased several small equipment items from Burke at the Felton and Delmar business such as chainsaws, gas powered trimmers and leaf blowers and was always satisfied with the quality of the their product.
I own a 2018 Kubota M5140 which was purchased used from a man in NJ. The machine had approximately 200 hours on it and was in great condition. While doing land clearing with the tractor a stump bent my the gear shift rod located under the tractor. The tractor would move forward but was unable to move backwards because I could not place it fully in reverse with the bent rod. I contacted Burke equipment who came to my property and brought the tractor to their Felton business to be fixed. Burke was made aware of the piece that needed to be replaced.
After a few weeks they I was contacted by Burke who told me the tractor was fixed and that they would return the tractor to my property. Burke was paid aprox $900 over the phone for the repair. I was not available during the drop off the tractor and they were asked to leave it at the end of my lane with the keys under the mat.
On the tractor was a receipt of payment, description of the part that was fixed and a note that stated the tractor was tested in forward and reverse prior to drop off. When I went to drive the tractor a few hours later the tractor would not move faster than 2mph in forward or reverse. I was in complete shock considering my tractor would originally operate great going forward but not reverse. How could my tractor be returned in worst condition than what it was when they picked it up?
I immediately contacted Burke who responded back to the property the following day and took the tractor back to their Felton business. A few days later I received a phone call from the business stating that my tractor needed a new transmission at that the cost would be $15,000. Extremely frustrated over the situation and in disbelief I denied their services. By the end of the conversation Burke advised me that they would replace the transmission without charging me for labor. The new price would be between $5,000 and $10,000.
Burke was told to return my tractor considering I wanted a second opinion and was in disbelief of their diagnosis after speaking with several friends who own tractors.
-
April 2024 by Randy Clayville
Bob Cooke was agreat salesperson he helped me with all my concerns, couldnt ask for a better person thanks
.
-
November 2023 by Bern Lambert
5 stars
-
November 2023 by C S
I have been meaning to leave a review for months. But I just want to say extraordinary service! I live in Virginia active duty military so time never was on our side and when I was on a search for a new skid steer I called everyone in my area and surrounding areas. Most brushed us off, but when I called burke equipment and spoke to Mike Brelia and he was so helpful then gave me a fair price for what I wanted. I can't say enough great things about Mike. I could not come pick up machine so had it transported for me and he was there and had everything ready. He went over machine top to bottom for us. Was so kind to my family who met him there. Over the months he always checks on us and asks how skid steer is doing. Mike truly cares about every person and burke equipment is truly blessed to have such a dedicated, loyal, passionate salesman. I will definitely be going back and getting more equipment from Mike and burke equipment in the future. Thank you so much!
-
October 2023 by Jim Burke
Second piece of equipment that I purchased from Burke Equip and Bob Cook was my sales guy he is great to deal with knows the product and puts together a deal we are all happy with
-
May 2023 by Mark Johnson
Went in to buy a new lawnmower and Mike Brelia had met set up with the model I needed and had answered all my questions within 30 minutes. Thank you Mike for the great experience!!! I love my new Toro.
-
April 2023 by Edward Heinemann
My experience in purchasing a Toro mower was outstanding!Bobs Cooke’s product knowledge and understanding of the control functions were excellent. There is a great team there.
-
February 2023 by Liz Fischer
Burke Equipment in Felton DE was awesome to work with. We had the pleasure of working with Mr. Palmer who gave us his undivided attention. Great company to work with.
-
November 2022 by Matt Kearns
Great experience Bob took great care of me. Give him a call he will get you what you need!!
-
November 2022 by Clarke grattet
Great people clean place
-
November 2022 by Nancy
Mike Brelia was very helpful in finding the equipment we wanted and getting us to the table for the purchase of it.
-
November 2022 by East Side Design & Build
Dan is an absolute rockstar. Could not have been a better buying experience. His knowledge and professionalism is rare in our day and age. What a breath of fresh air! I’ll definitely be back.
