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November 2023 by Joe Spadaro
Dryzone refinished our basement. We are very pleased with how it looks. The management team was very professional throughout the whole experience from the estimator to the project manager.
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October 2023 by Colin Faulkner
BJ Welty was outstanding and thorough. He is very personable and clearly knows his job. He invokes confidence as he speaks.
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October 2023 by Barbara Wasiakowski
Our sump pumps and humidifier needed replacing. BJ, the service technician, Explained everything to us, was very professional and courteous and is an asset to this company. Has to return to replace the second sump as he only had one on his truck.
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October 2023 by Van Westerlund
BJ the technician was professional and thorough in taking care of my water issues in my crawl space. He is the reason I chose DryZone to do the work. Nice to work with a pro.Service: Water & moisture control services
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October 2023 by George Todd
DJ was great. He explained everything he did. He showed pictures he had taken in the crawl spaces. He changed the air filter and cleaned the equipment. He was very positive in what he saw. He said the pump was 7 years and may need to consider replacing next year. I was very pleased with the service. Since Steve retired, I am glad I have DJ as my new service tech.
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October 2023 by Deb List Pennington
The team at Dry Zone never disappoints. From scheduling with Steve and Deanna. Service by BJ and even payment with Vanessa. They are thorough, professional helpful and kind!Service: General repairs & maintenance
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October 2023 by Betty Richard
We had a new service man today, said he took over Steve 's spot (we really will miss having Steve) but BJ was very nice and we're very happy to have him as our new DryZone service man. We wish Steve Clendaniel all the best in his retirement!!!
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October 2023 by George Rayburn
BJ was great…space is difficult to get around…had to replace dehumidifier…was thorough, patient, answered questions thoroughly and honestly …can’t ask for anything more! Ms. Joyce in billing office was also very friendly and professional!Services: Water & moisture control services
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October 2023 by Eleanor Oakhill
Dryzone did a crawlspace encapsulation seven years ago, installing pumps, dehumidifier, new steel beams and smartjacks. The service technicians who come annually to check and maintain the equipment are always pleasant, knowledgeable and professional. I have been pleased and satisfied with Dryzone and highly recommend the company.Services: Foundation repair
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October 2023 by Laurie Hinkson
Old fashioned customer service is hard to come by these days and Dry Zone delivers! From the first call I made to the final approval, there was consistent communication, professionalism, and honesty exhibited. Dry Zone understands integrity and they are extremely knowledgeable about their products and installation. They care about their customer. I do my research when it comes to hiring someone. I was impressed by the reviews I saw for Dry Zone and now I join their growing list of happy, satisfied customers. I had one small blip I found after the workers left that was nothing more than a concern I had about a small bend in the tubing. A Dry Zone manager was out the very next day with a smile to investigate and mitigate. So add incredibly responsive to the list of accolades, too. I'm happy I chose Dry Zone to perform the service I needed.Services: Water & moisture control services
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October 2023 by Dina Alexander
Dry Zone was a pleasure to work with on our crawl space. They we’re able to meet our price point, they also accommodated with working on our house when it was convenient for us. The sales representative Zach was charming and personable and kept with us every step of the process. The two young men that came to do the work were prompt, friendly and very professional. The job is beautiful, reasonably priced and done in a lot less time than they had allowed. Very professional. And thank you for always promptly returning calls and accommodating us. I would highly recommend Dry Zone. Job well done. Thank you.Service: Water & moisture control services
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October 2023 by Betty Malik
BJ Welty was our inspector. He was very knowledgeable, personable and thorough in his inspection. MS Joyce was amazing and processed our purchase quickly. Amy was pleasant and efficient when taking our call. We have been a Dry Zone customer for a long time. I will always recommend Dry Zone. As everyone we have met has been knowledgeable, and easy to work with.Service: General repairs & maintenance
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October 2023 by john kelly
BJ did a great job. He arrived on time, thoroughly inspected the crawlspace and serviced our equipment. He explained what he had done and sent us a follow-up report with pictures. BJ was friendly, knowledgeable and had a great attitude. Thanks.
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September 2023 by Penney Broomell
I called on Friday and was given an appointment on Monday. Quick response time. BJ was our serviceman and it was outstanding. He explained everything thoroughly, very polite, friendly and respectful.Services: General repairs & maintenance
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September 2023 by Jim Eriksen
Our builder had incorrectly installed our basement egress window and window well, which resulted in small amounts of water occasionally getting into the basement. We also identified a crack in the basement. Both of these items were identified just outside of builders warranty. Dry Zone replaced the window and well and sealed the crack. The foreman was friendly, the work was all done quickly, and they cleaned up after themselves.Services: Foundation repair
