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December 2023 by Colin D.
I will never go back to this walmart to get an oil change ,the service manager thinks its ok to waste my time for an oil change that i had an appointment for to waste 1.5 hrs of my time for an oil change that should have taken a 1/2 hr or so but not this long this was BS i guess they must of hired him during the covid and couldnt find a replacement
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July 2023 by Regina H.
This is the most racial store I've ever been to. I was targeted bc of my white skin color!! I was stopped twice leaving the store for review of my receipt. No African American was stopped at the door twice! or even once!! I will never step foot in that Walmart again.
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March 2023 by Carmen F.
Never in my life have I been to any store forgot one bag and then tried to call the store (numerous times) only to not get an answer (in the main store). Finally I called back again and pushed for the Deli where I did at least get an answer. The gentleman that answered the phone could not help me because there is no way for him to transfer my call to the main store ( so I was told). I got in my car, drove again 7 miles to that store. I get inside and I was pissed because the Assistant Manager was standing in front of the registers (talking to Associates); and when I approached the Associates moved on; so I informed her that I had been constantly calling but nobody answers the phone here. The Assistant Manager replied "oh honey I don't answer no phones". Long story short they sent me to Customer Service. I had to go get what I said I was missing. But what kind of Assistant Managers are no required to answer the phone. I'm sick of patronizing these people and I refuse and I mean I absolutely REFUSE to do self check out while people that are paid to do it stand and play security. Self checkout is only putting them out of a job.
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January 2023 by Q H.
I was going to check first and see how many negative reviews there would be but I see there's more than enough. Almost pointless to post this but, why not right. It's official. The door greeters have always been racist in their tactics. After paying for the few items I bought I proceeded to leave the store and the older white woman before me had a car full of items. There were several items that w weren't bagged namely 3 large containers of detergent. The door greeter clearly saw them but let her leave without checking her receipt. I was behind her with a few yogurts in a store provided bag and a 6-pack of soda which was sitting in the top of the shopping cart. Clearly visible. So she stops me to check my receipt. I asked her why didn't she check the woman before me. She admitted she saw the items in her cart but let her go. She gave no explanation of why she chose to stop me when I had less items and I was holding my receipt in my hand. This is racism at its finest.
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March 2022 by Karen F.
The store is clean and associates are friendly! Lots of self checkout registers mean that I can get in and out quickly!
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February 2022 by T W.
Horrible. The older woman in customer service was struggling so so bad. (Grey hair with red tie) The line was getting long and she was by herself. Customers were getting anger and frustrated. She was stuck working on one customer for 10 mins. The employee just keep walking by ignoring the line. There should always be two employees working in customer service during peak hours. Have atleast on employee who knows what's going on. DO BETTER WALMART!
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February 2022 by Leah B.
They rarely answer the phone and when they do they hang up on you if they can't answer your question. I always have problems with my grocery orders being delivered. I pay for Walmart plus but rarely receive the order I place and have even had to pick them up from the store myself with no compensation. I called about a delivery order that I placed but didn't receive. As soon as I asked the person who answered the phone if my order would be delivered or if I needed to cancel it, they started speaking to another associate without responding or asking me to hold. As I'm waiting for his response the other associate he is talking to responds with "I don't know" and then my call was disconnected. Their staff is incompetent and even disrespectful whenever I call with an issue that needs to be resolved. This establishment is also very dirty every time I go in store and the shelves are always a disorganized mess. Most days it looks post apocalyptic in there. I am always polite and friendly to the associates behind the deli and bakery counters, but get nothing but rudeness in return. They act like you're being rude just for asking them to do their job and slice cheese, retrieve a cake order, etc. I avoid this place at all costs.
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January 2022 by Madeline J.
I hesitate to complain or leave bad reviews, but today's experience was pretty extraordinarily bad--even for a Walmart. I had two small pickup orders today, totaling three items. All three items were shopping, no substitutions were needed. I arrive at the time I'd reserved and check in on the app, which informs me I've successfully checked in and it should be a couple minutes. I wait 20 minutes, and try calling because nothing has happened. My calls were either hung up on or sent to voicemail. So I wait another 20 minutes; at this point everyone who has come after me has received their orders and left. At this 40 minute mark an associate comes and asks who the order is for, I give my name. I did calmly inform them of how long I'd waited. I waited even more time, at this point, I gave up on keeping track. Finally they come out, but sadly with only one of my orders. Before I could even ask about my second, they were gone. I didn't know how much longer I'd have to wait, so I too, left and cancelled that order.
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June 2021 by Ivan T.
Why is it every time I go into this Mega Billion Dollar Establishment(s) of WALMART, the bathrooms literally are disgusting ( view photo ), it would seem like this establishment could hire someone just for that purpose and pay them well!! Every hour and half refresh re-clean your nasty bathroom pandemic or not!! This is unacceptable
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February 2021 by Destiny M.
Covid or no covid they are always the same, thats why I wont shop there anymore, do I have to say more?? They watch you like a hawk at the self check out. Crazy!!
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October 2020 by Jem T.
The store worker thought I didn't scanned an item which it clearly showed the last item that came up on the screen I tried to explained it to him but he still input the item again. I ended up pulling everything out of my already bagged items and counted what I had and what it shows on the screen since he said that's what I'll have to do. I did that recounted everything and then he didn't even double check it! It took me to do all that for him to remove the double charged item. I told him I was not trying to be dishonest or difficult. I work just as hard for my money and want to make sure I'm charged the right amount. Is that so hard to ask!
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September 2020 by Sue H.
Cheswald walmart grocery pick up is a joke. You get a time frame of 6-7 for puck up but it takes an hour yo get it. They deliver groceries to people who show up after others . Example tonight i get there at 555 and there was 6 card. 2 pulled out and due to rain they wouldn't come out. When enough complained oh yea couldn't they wont answer the phone. When you question it they get mouthy. When you confront them about why. You get one snotty kid het very nasty. Will management do anything no. They defended them. They are minors. Said i call them names but refused to tell you. Walmart needs to get people over 25-30 back there ir a supervisor be there at all times. This is not the first run In with nasty little minors. But i guess the employees is right and can lie but the customer gets be talk to like a dog. Walmart needs to do better training from assistant managers on down.
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March 2020 by Jason Paulos
Does not cash checks 24 hours
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March 2020 by Viktor G.
This stuff is the worst they are unknowledgeable on their rules and regulation but yet getting an attitude and upset because I know a little more About the rules and regulations send a manager and supervisor but yet they still wanna argue with me. Never heard that you're only allowed to get one money order a day
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February 2020 by Cherokee S.
If I could give this a zero star I would. I just went to Walmart a few minutes ago and both doorways were blocked by buggies. I tried to get one of the workers attention to ask what was going on (they were outside smoking) and they just straight up ignored me and pretended I wasn't there. I called the store and it just kept ringing, ringing, ringing. It wasn't until another customer in the parking lot informed they now close at 11pm!!! What the hell???? We literally went there Friday night at 1am and went Saturday afternoon as well and there was not one word from any worker that they are no longer 24/7. They are only open 6am-11pm. The fact that another customer told me this is just sad. The fact there was no announcement on any of the doors or relayed by anyone who works there is ridiculous.