Sleep Number in Dover, DE, offers a unique shopping experience focused on individualizing sleep with adjustable beds. Customers appreciate the ability to customize firmness and support on each side of the mattress, ensuring a restful night’s sleep. The store features the innovative SleepIQ™ technology to track and enhance sleep quality, along with a range of exclusive bedding products. Reviews highlight the exceptional customer service provided by staff members like Laurie and Laura, who are described as knowledgeable, kind, and patient. Many customers have returned multiple times to purchase additional beds, sheets, and pillows, indicating strong satisfaction with their purchases. The buying process is praised for being engaging, with the ability to see real-time pressure mapping while trying out the beds. Customers also found the financing options helpful, making it easier to invest in their sleep experience. Overall, Sleep Number in Dover is recognized for its friendly atmosphere and dedication to improving sleep quality for all customers.
Laura at the Dover Mall location was amazing! So knowledgeable and she made sure we got the bed that was the best for us! So patient and answered all of our questions. We were upgrading our old Sleep Number that we’ve had for 20 years! Love these beds! Go see Laura!
November 2025
Laurie is wonderful! This is our third bed at this location. One for our room, one for our camper and now for our guest room. We have bought sheets, and pillows. Through all of our purchases Laurie has been kind, helpful and fun to work with! She even stayed late for us!
November 2025
Laura was absolutely phenomenal. She was professional, courteous, knowledgeable and provided excellent customer service. She's the main reason I decided on a sleep number for our upgrade.
