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April 2021 by Larry Sullivan
I have found service to be exceptional, professional, and very valuable. I don’t know where those other reviews came from. But I am a real customer and this is a real good service organization.
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March 2020 by Erin N
Really disappointing service or shall I say lack thereof! A financial advisor was unavailable to speak with me when I first called to set up an appointment, so I left my information for a return call. No one ever bothered to call me back! That's ok though because I was wary about going with Merrill Lynch in the first place--Charles Schwab it is!
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July 2019 by John M.
Even though I am not a client of this firm, they gave me some of the best customer service I have ever received. Crystal W. Starling helped me transfer my Mother's IRA to my financial firm which turned out to be much more difficult than it should have been, and the problems were with my firm! It took nearly 2 months, well over a dozen emails and countless forms and phone calls but she got it done and could not have been friendlier and kinder throughout the process. Thanks again Crystal!
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September 2018 by Larry S.
I have worked with a variety of financial professionals over the years. The team I work with now at ML in Dover work hard to keep things working right for my family and me. They are proactive, thorough, and friendly. Best advisor team I've ever had.
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May 2017 by Coming In Second
Finance is tricky
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August 2016 by John Doe
Terrible service, they do whatever they want with your money do not invest there!!