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April 2024 by Glenda White
Sales person was not pushy and as very patient as I tried several mattresses.
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April 2024 by Kina Raw
Great customer service I was in & out in less than 20 minutes brought 3 sealy mattress firm mattresses king Queen & full for the lowest price ever
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March 2024 by forster girl
Great customer service; Ruth sure do know her mattresses. My kids and I cant wait to sleep great. Thank you
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February 2024 by Allene Williams
I called earlier today and the Gentleman that I spoke with were very courteous, and when I went to the store another Gentleman was welcoming and he helped me out with my purchase, thanks to the both of them, I’m praying I will enjoy my bed. Thanks again!
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February 2024 by Courtney Bird
Super nice workers that were very knowledgeable and very nice store
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February 2024 by Shelly's
Friendly, no pressure, very attentive service. Had what we needed in stock, and the pricing was fair.
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February 2024 by Richard Schwager
Quick & efficient
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February 2024 by Jocqleen Hlavac
Khoi went above and beyond to ensure I walked out with the set and base that I wanted. It was on back order and he found the mattress at another store and everything was delivered and the old set was removed. In addition, he also ensured I got a can not refuse price!! His customer service was beyond superb, he moved mattress on the adjustable bed frame to get a real feel for the esthetics!! Khonda was very knowledgeable of all of the mattresses, frames, and materials use. Thank so much for literally going above and beyond for this sale!!! I am over the moon with this purchase, I definitely will be back to continue to do business!
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February 2024 by Lisa Larimore
Great experienceChris was knowledgeable and spent a lot of time with me to educate me on beds and frames
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November 2023 by Damion Abbott
Kawain was amazing to work with, didn’t hover over me while most sales people do while purchasing beds and furniture. He was extremely knowledgeable and helped me find the perfect bed. I purchased the Tempurpedic Breeze With the pro smart base. And once I left, I had such a great experience that I called him back and asked him to price out 2 other beds for my daughters. I highly recommend this place and ask for Kawain.
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October 2023 by Sonja B
It was a very good experience. The associate was knowledgeable, however I did have to pull the information from him. He did acknowledge my entering the store by standing and stepping away from the desk but I was more vocal. I even had to ask him his name. But I did not mind. I knew what I was looking for and got what I came for (memory foam pillows). I hope that they arrive sooner than later. I REALLY NEED THEM! I'm recovering from an work relared auto accident and I need stability for my head, neck and spine.I like Mattress Firm because they don't sale you on any thing you don't need or want. They steer you in the right direction based on the information you provide.
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October 2023 by Christine Wilson
Kawain is 100% absolutely amazing, friendly, helpful and knowledgeable.. truly enjoyed my shopping experience with him...
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September 2023 by Katina Freeman
My sales guy was very helpful from my phone call before my in store visit through the payment process and then finally helping out by tying done the queen box spring to the roof my SUV. The price was definitely in my budget and the customer service was excellent. I’m definitely a customer for life.
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September 2023 by Bryonna Laws
Great customer service at this location, Kawain was amazing with helping me make my choice and I was able to walk out with my mattress the same day!
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September 2023 by Manfred Karl and Runae Weber
Kawain & Nonny were outstanding with Professional & great customer service today. They best ALL the other deals among Mattress stores today. They were fast in getting us in and out with what my husband wanted, very informative too! We highly Recommend Mattress Firm in Dover, Delaware! Thank you Kawain & Bonny!