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January 2024 by Bob Miller
Great sales on yarn, well stocked store with great selection and service! We even found a great door mat!
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January 2024 by Imani Henry
During my visit to this store, I experienced poor customer service. At the check out line, I waited for the forwarding customer ahead of me to be rung up. The cashier Ashley completed the customer's transaction then started a lengthy conversation, ignoring the customer, myself, who was waiting in line. As the conversation went on, it became personal as it related to their tattoo meanings.Since I was in a hurry, I politely waved the cashier down to get her attention. Ashley told me, "That's very disrespectful, we're having a conversation and you need to be patient." For an employee, it's not appropriate to tell a customer to be patient. After asking if there was another employee available to ring me up, which there was, I was told to be patient again. My experience was so demeaning that I returned to the store to get a refund. By that point, I didn't feel that location valued its customers. Hopefully, this will not happen to another customer in the future.
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December 2023 by Imani H.
,During my visit to this store, I experienced poor customer service. At the check out line, I waited for the forwarding customer ahead of me to be rung up. The cashier Ashley completed the customer's transaction then started a lengthy conversation, ignoring the customer, myself, who was waiting in line. As the conversation went on, it became personal as it related to their tattoo meanings. Since I was in a hurry, I politely waved the cashier down to get her attention. Ashley told me, "That's very disrespectful, we're having a conversation and you need to be patient." For an employee, it's not appropriate to tell a customer to be patient. After asking if there was another employee available to ring me up, which there was, I was told to be patient again. My experience was so demeaning that I returned to the store to get a refund. By that point, I didn't feel that location valued its customers. Hopefully, this will not happen to another customer in the future.
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March 2023 by Lynne L
I really like shopping at this Joanns store. The staff is very helpful and knowledgeable about their merchandise. Its a smaller store, but they had exactly what I needed.
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March 2023 by Joan Hendrix
This a small, older JoAnns. Mostly fabric. Yarn. I was looking for quilt fabric and found a very limited selection. Didn't purchase.
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January 2023 by Marie B
What a great assortment of fabric and tools for crafting. Employees are very polite and eager to help with any questions. I'm decoupaging plates and was able to get christmasfabriv at 70% off.
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January 2023 by katherine louise
Joann's: great sale prices, large variety of product and knowledgeable employees. I embroider, sew, refurbish furniture, and generally do tons of crafts, and Joann's has everything you need for those projects. Joann's fabric selection is extensive. They have sewing machines, everything you may need for the machine, and embroidery machine supplies as well. I have spoken with four of their employees, and each one was knowledgeable. A couple of them even asked about my project and gave advice, which was so nice!
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December 2022 by Nicole H
This is still the best in-person store too find the best selection of fabrics.A few years ago I might not have said anything about their seasonal decor, but in the last 3 years, I've really liked their items. No one else had them, their bottom-line price (after the "discount") was fair, and I've bought items for myself and as gifts for others.Craft supplies... most of the time I can find what I need here. But since it's a smaller store than other big chain craft stores, there are times when they have not carried what I needed.I feel that all 3 of the big name craft stores seem to be comparable with craft prices... sometikes a little more, sometimes a little less.
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November 2022 by Carol Van Veen
Seriously understaffed and seriously overpriced. Perhaps they could use some of their profits to pay better.
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November 2022 by Nicolette H
This is still the best in-person store too find the best selection of fabrics.A few years ago I might not have said anything about their seasonal decor, but in the last 3 years, I've really liked their items. No one else had them, their bottom-line price (after the "discount") was fair, and I've bought items for myself and as gifts for others.Craft supplies... most of the time I can find what I need here. But since it's a smaller store than other big chain craft stores, there are times when they have not carried what I needed.I feel that all 3 of the big name craft stores seem to be comparable with craft prices... sometikes a little more, sometimes a little less.
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October 2022 by Barbara Cheyney
Packed with bargains. Not as large a building as other JoAnns I have been to, but had all the stuff you could want.
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October 2022 by Donna Jones
Have great selection, just cramped. Store needs re arranging.
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July 2022 by Sharon Brown
Lots to choose from for your crafting projects. Download the app for coupons.
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May 2022 by Ange
The thing I do not like it is small and things I want they do not have and I have to go to Christiana or order have it shipped to me. Other then that if you need fabic go there. I do get most of my fabic from them, but the off the wall things like the happy planner stuff I have to go up Christiana or another store.
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May 2022 by Christine Johnson Osei-TuTu
Ordered 2 bolts of fabric online from my local store. Had it delivered. Should have pick it up. Delivered in 5 days. If you need it go to store to pick-up.
