Hertrich Nissan, located in Dover, Delaware, has built a strong reputation over more than 50 years for providing excellent customer service and a wide selection of new and pre-owned Nissan vehicles. As a family-oriented dealership, it emphasizes trust, integrity, and personalized care in every interaction. Customers appreciate the friendly and helpful staff, including salespeople who are not pushy and remember returning customers by name, making the experience feel comfortable and genuine. The dealership is known for its efficient service, with staff like Amanda offering helpful and professional assistance, often providing discounts proactively. Customers also highlight the dealership’s quick and reliable vehicle repairs, such as fixing door sensors in half the expected time. Many recommend Hertrich Nissan for buying new or used vehicles and having their service needs met. Overall, the dealership’s focus on great customer service, integrity, and a friendly atmosphere makes it a trusted choice for car buyers and service customers alike.
Service department exceeded my expectations! Love this dealership.
November 2025
Brandon and Aaron were really great to work with. They worked to get us in the vehicle and terms we wanted. Really appreciate their efforts. Super satisfied and would definitely return if we need to in the future
October 2025
Went for my oil change and tire rotation. Amanda was absolutely amazing, helpful, and professional. She was able to get me a discount on my service without me even having to ask. Love this type of proactiveness!!!
