Delaware Health and Social Services

Hours:
655 S Bay Rd, Dover DE 19901

Hours

Monday
8AM - 4:30PM
Tuesday
8AM - 4:30PM
Wednesday
8AM - 4:30PM
Thursday
8AM - 4:30PM
Friday
8AM - 4:30PM
Saturday
Closed
Sunday
Closed

About Delaware Health and Social Services

Delaware Health and Social Services provides helpful and professional service, with staff described as kind, patient, courteous, and diligent. Employees are commended for being prompt and handling a high volume of people with care. Specific staff members receive high praise for resolving confusing and frustrating issues, putting clients' worries to rest. However, the facility faces significant challenges due to its size. It frequently becomes extremely crowded, with lines out the door and far too many people for the space. There are often no seats and no standing room. The environment includes lots of kids, strollers, and annoyed people, with no area for children and no hand sanitizer. The small room, described as approximately 12x30, is not suited for the volume, leading to suggestions that it should operate by appointment only in a much larger space. Clients also advise getting copies and ensuring letters are stamped, as documents can sometimes be lost, requiring processes to start over.

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