CVS is a popular pharmacy chain that offers a wide range of products and services. The store is generally well-organized and well-stocked, with a large selection of items. However, customers have reported some issues with the pharmacy operations. The pharmacy tends to be understaffed, leading to long lines and lengthy wait times for prescriptions. There have also been instances of incorrect prescription fillings and out-of-stock medications, requiring multiple visits to resolve the issue. Despite these challenges, the customer service representatives are generally described as polite and helpful. The store manager, Enzo, is praised for his friendly and informative approach. Overall, CVS provides a mixed experience, with a well-organized retail section but potential challenges in the pharmacy department.
The pharmacy's service wait times are unacceptable.
February 2025
If you're going to make us wait 30-70 minutes for our pharmacy items, can we get some better chairs? I'm just sayin.
December 2024
Good experience at the Dover CVS/Forest Street. Store manager Enzo greeted you upon entering, he was friendly and very helpful (even made suggestions on body wash). Store was clean and neat.
