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January 2024 by Gwen Jackson
Jacob at Dover Cricket Wireless. He helped me work my phone, he did an excellent job. We need more workers like him at other store locations especially Philadelphia.
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November 2023 by Isabel Hernandez
Wonderful experience with customer service
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November 2023 by Robbin Ivey
Mariela did a above average job working and showing us my new phone. Robbin Ivey
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January 2023 by Jacqueline Sandler
Went in today and got 3 beautiful phones.. the customer service was wonderful!!! Very helpful and made us a very happy customers. Will recommend cricket to everyone and especially the one in Dover. I can't remember the girls name but she was outstanding and she deserves a promotion!! Good job !!! Love my new cricket phone ??
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January 2023 by Mike Sniadecki
Got a great phone as a present. Great service
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August 2022 by R CB
Wonder store, great customer service and an all around clean environment and quick service. They also fixed a problem with my SD card.
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July 2022 by David Philmore
In store techs and manager have no idea what they are doing.Just bodies taking up space in a store.I went in to purchase a sim card for my Hotspot that I purchased from cricket.Was told that my Hotspot didn't work anymore that I should purchase a new more expensive Hotspot.The tech broke the door on my Hotspot by inserting the store Sim card to test my Hotspot.I left to go to Walmart and purchase a new sim card and had my Hotspot setup on line at cricket and it works fine.Don't waste your time at this cricket location
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July 2022 by Nydiah Wilson
I nydiah Wilson am very excited and happy about the process today with my phone the lady name was Mariela was great I love her great service can't wait to see her again.
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April 2022 by CricketWireless Dover
We are a BIG deal ? Customer Service is always great ?
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April 2022 by Ella Santiago
Customer service is always great ?
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January 2022 by Mimi Pfeiffer
They have a program now that offers $50 off your phone and phone bill the $55 plan is only $5 a month. If you port in a number (bring a phone number from another carrier) the phones are even cheaper then add $50 off that for being on food stamps or social security. You don't have to personally be on these just someone in your family..
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December 2021 by Chrissie Tkachuk
Have been to this store twice in the past week. Each time we received over and above excellent service. The manager is amazing! She is so patient and answered every question we had. Even took the time to show us extra features we didn’t know we had. Thank you so much!!
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September 2021 by Marcine Nabb
Customer service representative deserved a 5 star ! Out of stock for my upgrade phone was why I gave it a 4 star.
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June 2021 by Lynell Badson
Always a fun place to visit, but definitely need more sales people.
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February 2021 by Marie Lamm
Very good service, nice sales lady
