7AM - 12PM
492 Webbs Ln, Dover“I was in early this morning to get a utility cabinet. When I got it home and unpacked I found a forklift had been run through it a few times. Shame on me for not checking the box. My bad. I took the severely damaged panel and was greeted by Niles who promptly jumped into action and called a supervisor to assist us. Along comes Jackie who gave me some options. One I chose was to do a return, buy a new one and just get the panel out of that one and leave the rest as my return. But, they didn't have another. But, the Camden store 7 miles away had six. She called ahead and I headed there. Sidebar, the Camden store is a crap hole with crappier management. Thanks for nothing Deanna, you are a crappy manager that knows zero about customer service. Went back to Dover and Jackie ordered me another cabinet and we will do the door trad when it comes in. Jackie and Niles are the bomb !!!”
“This store is staffed by considerate workers who treat customers as thought they would want to be treated. They go above and beyond trying to find tge goods, or services the customer want, I also found the tool rental department to put safety first, in the care of tge customers needs. As a site safety supervisor in NYC I was pleased to see they know their tools, machines and were clear on safety instruction.”
“Donald and Justin did a fantastic job installing my new shower door. They are meticulous and detailed.
I highly recommend them for any improvements that Delaware Brick offers.”