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“Always a great environment everyone is very respectful and polite and very fast what else could you ask for love this staff please keep them all. Your member for life ?”
“Located in an historic building in downtown Dover, Delaware, the lobby has an old world feel. The staff is knowledgeable and helpful. A visit is reminiscent of the past. Being a regional bank, versus one of the enormous insensitive banks, Citizens is community oriented. You will enjoy doing business with them.”
“I had tried to open a joint savings acct at Wells Fargo online. It said I could only open an individual, not joint acct. Tried to open the individual acct - entered all data asked for, but it said I was missing data (without telling me what was missing) and that I would have to make an appt and come in. I called to make an appt and my call never got answered.Went online to Citizens - opened a joint acct easily. At one point I hit a back arrow and lost all data I'd entered!! I called and got helped by Burgess Bent, who was able to retrieve my data, and stayed online until my acct was established, and showed great patience with me.Added bonus - TWO nearby locations vs one for Wells Fargo if I need to go in person.”
“I've been a customer with them since I was sixteen and they've done wonderful. If ive ever had an issue they've always been available to help me no matter where I am. The staff is very friendly and they have always made me feel welcome and they are. Very efficient in their jobs”
“Amazing service! The tellers are welcoming and kind with smiles on their faces. They provide fast service and enlightening to meet throughout my time being at the credit union. They give out great energy for the rest of my day when I come into the lobby. I will be coming here for the years to come.”
“They are very nice and will help you and work with you as long as you i myself like del-one credit union i will recommend other people to let them knoe about this credit union and i mean that they have been very nice to me when i was down they was by my side”
“New member to M&T bank, Kat Jones was glad to assist me with a mobile banking error where I couldn’t make transfers. Kat and her team went out of their way to get things set up for me and showed me how to use the ATM’s cash deposit feature— really nice for immediate access to funds.The following day, Kat followed up with me by telephone to ensure the problem was resolved. I highly recommend this branch of M&T, Kat deserves a raise. Excellent customer service!”
“I wanted to make sure that whichever branch Jennifer is at, she deserves a raise and recognition. She went above and beyond for me to help me with my account today and I am so grateful. Thank you Jennifer!!”
“My overall service was ok but Kate was great. Helpful, patient, kind & overall made my wait time not feel long at all. Kate had excellent customer service & really went above & beyond to assist me today.”
11AM - 2PM
758 N Dupont Hwy, Dover
Banks
“The only thing I don't like is when I use the TD BANK ATM a person in front of me acts like they are confused and I know it's not their first time using the card, you just know, 20 minutes later I finally get to the machine only to find out no receipt paper.”
“I was close to closing several accounts. Michelle and Moira at the Saulsbury branch saved accounts that have been open for over 50 years with their followup, patience and assistance.”
“We used Wells Fargo for many years when we lived in NJ, so we wanted to keep Wells when we moved to DE. We were extremely satisfied with every visit we've made to the Dover branch thus far!”
“Great group of people here. All their locations are great but the Dover location is the best to me. Management is very understanding and will work with you to get things done. I highly recommend this location for both personal and business accounts. Apart from them being a Credit Union they are a very active local bank in the community which is what you look for in a bank.”
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“Over the years of using this branch for odd and end banking matters, I found the staff to be polite and professional. The branch appearance is always festive and informative. Great staff and should you have any banking questions Gerald the VP there is always available to assist. Thanks”