9AM - 4:30PM
584 N Dupont Hwy, Dover“Always a great environment everyone is very respectful and polite and very fast what else could you ask for love this staff please keep them all. Your member for life ?”
“Located in an historic building in downtown Dover, Delaware, the lobby has an old world feel. The staff is knowledgeable and helpful. A visit is reminiscent of the past. Being a regional bank, versus one of the enormous insensitive banks, Citizens is community oriented. You will enjoy doing business with them.”
9AM - 4PM
1399 Forrest Ave, Dover“I had tried to open a joint savings acct at Wells Fargo online. It said I could only open an individual, not joint acct. Tried to open the individual acct - entered all data asked for, but it said I was missing data (without telling me what was missing) and that I would have to make an appt and come in. I called to make an appt and my call never got answered.Went online to Citizens - opened a joint acct easily. At one point I hit a back arrow and lost all data I'd entered!! I called and got helped by Burgess Bent, who was able to retrieve my data, and stayed online until my acct was established, and showed great patience with me.Added bonus - TWO nearby locations vs one for Wells Fargo if I need to go in person.”
9AM - 6PM
87 Greentree Dr, Dover“I've been a customer with them since I was sixteen and they've done wonderful. If ive ever had an issue they've always been available to help me no matter where I am. The staff is very friendly and they have always made me feel welcome and they are. Very efficient in their jobs”
9AM - 4:30PM
58 Carver Rd, Dover“Amazing service! The tellers are welcoming and kind with smiles on their faces. They provide fast service and enlightening to meet throughout my time being at the credit union. They give out great energy for the rest of my day when I come into the lobby. I will be coming here for the years to come.”
“Had an interaction with Rue Hunter at this branch with some account issues. His customer service skills were second to none. That doesn’t happen very often nowadays. I use this branch for all my DFCU business.”
9AM - 5PM
139 S State St, Dover“They are very nice and will help you and work with you as long as you i myself like del-one credit union i will recommend other people to let them knoe about this credit union and i mean that they have been very nice to me when i was down they was by my side”
9AM - 5PM
1001 E Lebanon Rd, Dover“New member to M&T bank, Kat Jones was glad to assist me with a mobile banking error where I couldn’t make transfers. Kat and her team went out of their way to get things set up for me and showed me how to use the ATM’s cash deposit feature— really nice for immediate access to funds.The following day, Kat followed up with me by telephone to ensure the problem was resolved. I highly recommend this branch of M&T, Kat deserves a raise. Excellent customer service!”
9AM - 6PM
3 Loockerman Plaza, Dover“My overall service was ok but Kate was great. Helpful, patient, kind & overall made my wait time not feel long at all. Kate had excellent customer service & really went above & beyond to assist me today.”
“I wanted to make sure that whichever branch Jennifer is at, she deserves a raise and recognition. She went above and beyond for me to help me with my account today and I am so grateful. Thank you Jennifer!!”
“Over the years of using this branch for odd and end banking matters, I found the staff to be polite and professional. The branch appearance is always festive and informative. Great staff and should you have any banking questions Gerald the VP there is always available to assist. Thanks”