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December 2023 by J G
Awful office and company. They will screw uo ypur affairs, try and blame you then want you to be penalized. Do yourself a davor and findca different insurure, any other insurure.
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August 2023 by omish patel
Cheaters. Eats my refund $550 check. Customer service told me to wait 10/12 weeks.When try to talk with different customer service they try to ignore the topic and When i called the ron office the lady just hang up. I have verified my address 2 times now for new addresses it will cost me and i don't have new addresses. Still have same address and have to pay $50 for nothing.? Last time i am calling tomorrow then i am going to my lawyer.
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June 2023 by Stan BEEKS
I've been a client for over 30 years!
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May 2023 by Kenya Smith
Wonderful
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April 2023 by Melissa Desmond
Erica is the absolute best!
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March 2022 by Sara Allen
To be honest, another company called me and wanted to quote me for home and auto and I said yes - always looking for ways to save $. However after finding out that they will not insure me because of my dog I quickly went to State Farm's website to see if they took the same stance as it could void my policy if so. I was so pleased to see their stance on breeds vs bite. To quote them exactly: "Just like humans, dogs are individuals. Every dog has a unique personality. While a dogs’ breed may dictate what the dog looks like, how a dog reacts to people or situations isn’t guaranteed by breed or type." This is beautiful and we've had great service over the years we've been with State Farm. I will be a customer for life! Thanks for not discriminating against my family!
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July 2021 by Clayton Smith
Great customer service. Helped me with my rental insurance and auto insurance.
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June 2021 by Allison Edward
Erika is always pleasant and kind to work with! Ed is not very knowledgeable and dismissive. He may have been having a bad day however, this office lost a customer as a result.
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February 2021 by Regenia Rochester
I was at the car dealership and purchased a vehicle and needed insurance. Ms. Brooks did an excellent job getting proof of insurance to the dealership before she left for the evening (was close to 5 pm) and I was able to drive home knowing proper insurance was on the vehicle without having to wait for the next business day.
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December 2020 by Edwin Ide
Very refreshing to talk live to an experienced person.
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September 2020 by Dacier Robertson
It's always a pleasure doing business with Ron, Ed and the rest of the staff there!
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February 2020 by Deborah Griffis
They're always kind helpful and very fast
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January 2020 by Diana Daley
Excellent service. Very pleasant staff.
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December 2019 by Allison smith
Fifteen yrs of faithful service for all of our insurance needs
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December 2019 by Deidre Mercer
Entire office knowledgeable, supportive and caring.
