NAPA Auto Parts has a long history of providing quality automotive products and helpful service. With over 6,000 stores and 18,000 auto care centers nationwide, they connect technicians, mechanics, and drivers with parts, tools, accessories, and car care products. Customers in the Claymont, DE area appreciate the convenience of options like Ship-to-Home and NAPA Rewards for savings on future purchases. Many reviews highlight the knowledgeable and friendly staff, who go out of their way to assist. One customer praised an employee who was helpful and flexible when they needed a specific part during a road trip, even arranging to have it brought from the warehouse on a weekend. Others mention that staff members are willing to help find odd tools or clarify vehicle details, such as locating a car’s birth date. The staff’s willingness to break down complex information makes customers feel more confident, even if they are not car experts. While some mention that prices may be a little higher than other stores like AutoZone, the helpfulness and expertise of the staff are valued. Customers also appreciate quick delivery options and straightforward refund policies, which make shopping at NAPA a positive experience. Overall, NAPA Auto Parts is known for good service, knowledgeable staff, and reliable parts, making it a trusted choice for automotive needs.
This location had parts for my vintage car in stock! Quite a bit higher price them ordering online, but in stock
April 2024
We ran into an issue with our car during a road trip, and we called to see if they had the part we needed. We spoke with Vinny, and he was extremely helpful and flexible despite our situation being unresolvable.
July 2023
Good place great people friendly and helpful not your typical auto parts store
