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July 2024 by Nolan Parker
Good service
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July 2024 by Parker Walter
He is patient enough to explain all the deals and good service
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July 2024 by Esteban Alameda
He helped me on gratis deals
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July 2024 by Anna Rado
He helped me a lot with the phone
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July 2024 by Yeama Conteh
The cashier gave us a good deal!
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July 2024 by Vicky Martinez
I was having lots of trouble with my android with all kinds of pop ups and ads. I was very worried my personal information was at risk.
I went to a metro store at 3549 on Philadelphia Pike, an amazing gentleman named Ranaveer helped me and resolved my problem.
A outstanding customer service.
I was pleased and I highly recommend this store. Thank you so much for your help and the attention I received with the issues I had
Vicky.
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June 2024 by Matthew Broderick
You're a phone store so answer your damn phones.
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June 2024 by Emily Tucker
The guy that works in there right is so very helpful
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February 2024 by Mike Darmanin
Service is ok at best. The rep i dealt with, while pleasant,was on her phone the entire time. Both times I have had to have a phone activated, I ended up having to call customer service to have it completed once I returned home because I could make calls but not receive them. This last visit, insurance was added to my account which I did not ask for, nor was I asked, until I received a text and saw an added charge on my account a week later.
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December 2023 by Carol Bungy
Mike was so helpful, and quick and efficient!! Thanks Mike!!
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December 2023 by Omar Shelby
excellent help and good service
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December 2023 by Holly Jackson
They don't never answer the phone. When you go in there they never know nothing and this is that every location. Only thing they know how to do is sell you a damn phone.
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August 2023 by Vencenzo Rapposelli
Garbage. Bought a new phone yesterday, takes 20 hours to charge 60%. I go in to tell them, apparently it's non refundable. Unbelievable. My experience here has been complete trash. Go somewhere else
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August 2023 by Emilio Ramirez
Bad customer service, they give information that leads to error and there is no refund of money even if they do not provide service for even a minute!
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April 2023 by Leelee Cee
Awful customer service here. All they are concerned about is selling phones n getting commission (exact quote from metro pcs customer service rep) if u need help with anything other than buying a phone do yourself a favor n call customer service first! I happened to speak with a representative that was in south Africa..she was the sweetest woman with the most beautiful accent. She solved my issue over the phone in 5 minutes when I was told by an employee at this store that he was about to close n nothing could be done so I should just figure out another way to resolve my issue.
