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August 2023 by The Pigeons
Good selection of uhauls & trailers for transport.....but when I came to look at trailers I did see some sketchy folk either sleeping or high in the trailers passenger/driver seat with liquor cans nearby.Not a good look at all
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November 2022 by Domingo Santiago
Great service, reasonable, and friendly
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October 2022 by Jay Krossland
Great service
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July 2022 by STILLbanggin
This place charges 4% tax on everything. I went.to buy $25 dollars and itwas $28DO NOT SHOP HERE. THEY WILL ROB YOU
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August 2021 by Cassandra Hilton
Easy return and friendly service.
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December 2020 by Lenard Wright
The employee behind the counter didn't wear his mask properly. Customer service is the worst. The van wobble when you step on the brakes. Two people were in the store not wearing mask but the sales man attended to them without comment.
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September 2020 by Brittany Bensch
My boyfriend and I needed to rent a small Uhaul trailer or truck to transport an elliptical from Delaware to PA. My boyfriend called a few minutes before arriving to see if anything was available. We found out that the only thing available was a small box truck, which was fine. They told us that we were not able to drop it off in another location and we had to return it to their store. We were told it would be $20 to rent the truck and (we thought) $0.99 per mile after hitting a certain mileage. We were confused when we dropped off the Uhaul 3 hrs later and were told that our cost would be $85. We were polite and asked why it was $85. The clerk who waited on us during drop off explained that it was $0.99 per mile and because we had to drive to PA and back, it racked up the mileage. We also did as asked and replenished the tank to what it was originally. And showed photos of all of this. Another (not so friendly) clerk came over and said “Sir, I told you over the phone and when you and your wife came into the store that it was $0.99 per mile. You must have something wrong with your memory or your hearing.” All because of a misunderstanding. I said “Sir, you don’t need to be rude.” This was probably one of the worst customer service experiences I’ve had. And on top of that, both clerks were wearing their masks under their chins during a pandemic. I wish I could undo today and give my business to someone else deserving of it. Stay FAR away from this place. The man (who I think may have been the store owner) was very disrespectful and obviously does not care if he loses business. I wish I could give this place 0 stars!
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May 2020 by Ashok Patel
(Translated by Google) cheap gujus(Original)cheap gujus
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December 2019 by Contortionwith Geannah
The representatives at this location has a very long history of overcharging seemingly (African American) customers. I was warned about this location but I was in desperate need of a truck and this was the closest location with availability. I picked up the truck, returned it and refilled the fuel all within 12 hours. I was charged extra 14.00 for insurance, and 40.00 late fee, because the owner said the truck was returned 30 minutes late. I immediately called uhaul and advised them that im a preferred customer, being that I run a moving company and we rent from uhaul on a consistent basis. The uhaul representative agreed with me and immediately issued a refund. STAY AWAY FROM THIS LOCATION!!!!!!
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December 2019 by Move Crew
Uhaul should be a shame of being associated with this establishment.
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October 2019 by Porsha Lopez
Wish I could give zero stars. Reserved a 26 foot, go to pick up and see someone driving away because they gave my reservation to someone else. Staff simply said sorry and to call customer service. Ran around like a crazy person trying to find an open location on Sunday at the end of the month. Every place only had 15 foot. Called an hour later by manager and offered a 15. If I reserved a 26 why do you think a 15 would work? Finally settled on a 17. It was a disaster because I had to scramble to find friends and family that could store items for me because the truck was too small. Returned truck a day early and the staff at the location REFUSED to give me a receipt. I called customer service to close out my ticket and record the mileage and gas because the staff person couldn’t be bothered to come out and inspect the truck. I would not recommend this location, staff is incompetent and then have the nerve to be rude, in an almost disgusting way.
