“The employees who work here are simply delightful. On top of that the setting is beautiful and their lobby is always decorated for something fun. I love going there:)”
10AM - 1PM 1:30 - 4:30PM
2501 Red Lion Rd, Kirkwood“So if you’re near this area this is the only post office you want to go to. I promise you. This gal treats everyone with kindness a smile, and some laughter. Feeling down? Just head on in to the Kirkwood Post Office!! Plus, she knows her stuff!!”
8AM - 7PM
147 Quigley Blvd Historic, New Castle“I never write reviews but I was so taken aback by how friendly and kind all of the employees were at this location! I had never been to a post office with such nice employees before.
I went to get fingerprinted for job. The only annoying part was that the machine had to be rebooted several times before I could get the fingerprints.
Staff 5/5
Fingerprinting service 3/5”
10:15AM - 1:15PM 1:45 - 4:45PM
201 Broad St, St Georges“Fantastic service, very kind employee, Gary! Solved a problem caused by our putting the wrong P.O. Box number on a package! Gold stars on his report card!! Thank you so much!”
“I love this post office! Not only is it convenient because it’s in the center of town, the employees here are really nice. It’s so great to have an old-fashioned neighborhood post office!”
9AM - 1PM 2 - 5PM
100 McMullen Ave, New Castle“This is a small post office, so it might be short-staffed sometimes, and there are larger units nearby. However, if you time your visit to beat the last-minute-to-closing rush, you probably won't have to wait in line. If you have prepaid packages to drop off, they've got a bin for that: drop & go. Need a receipt? Ring the bell for a clerk. Check out the impressive collection of solar-powered wiggle toys behind the counter!”
“Service has greatly improved now that the lady who used to work at the Deepwater Branch is at the counter. How refreshing it is to just come in and set down my prepaid packages to scan and get a drop off receipt. No more dirty looks as soon as I walk in. No more lectures about the kind of packaging I use or if one tiny spot of tape isnt smooth. Amazing how hundreds if e commerce customers have never once complained about my packages being unsecured upon arrival. No more nasty, curt replies if I have any additional questions. No more witnessing other customers being spoken to in rude, condescending ways as I wait in line. Now the newer staff and the nice lady that recently transferred take my package, circle the survey, and wish me a good day. Going to the post office isnt an ordeal anymore.”
“I have been in contact with the Postmaster, Adam Savage about a policy matter. He has responded promptly with courtesy and accurate information. I would highly recommend this branch of the US Postal Service. I have received exceptional service from this facility.”
“Very good post office, always open on time. Clean friendly atmosphere. Thanks goes out to Tom he is always friendly and does an amazing job. Just an idea if a bin could be set up maybe on the other side of the door going back to the main mail room to drop off pre paid packages such as click n ship, then empty everyday at 10am and 2-3pm this would cut back on long lines.”
“I spoke with the delivery supervisor, Augustina, today to track down a package and get it moving to its destination. She was persistent in tracking it down, explained the reason for the issue/delay, and seemed committed to getting it moving. She mentioned that my postal carrier out of that office found the error and took the initiative to resolve it. I am so appreciative.”
“Great post office! Go here multiple times through the week and always have a pleasant experience. Not sure about why so many people are having negative reviews as its the post office not the DMV and the people here are awesome.”
7AM - 5:30PM
500 Delaware Ave Ste 1, Wilmington“The attendants try their best considering that dealing with the public is the HARDEST type of job these days. Lets give them some RESPECT if you want to be respected.”
“I've read a lot of negative reviews about this location,I'm here to say outstanding job to the office,15:48 /3:48 was when I was tended too. They were open, great attitude took care of business in a professional matter. T/Y”
“I've had my share of bad USPS storys. Once I had ordered a figure and game from Japan. When I got the package, it seemed a little roughed up, but I didnt think about it. When I opened it up, different story entirely. The box had two forklift holes in the box pretty much destroying what was in there. They slapped the customs label on another box and continued with shipment.That said, not every post offices are bad. The one here on Lancaster Avenue is one of the nicer ones. Customer service is great and the location is very clean. Always had issues with my previous post office, but not this one.”
“I understand that this is a very busy post office. Yes, I stood in line for a while, once it was my turn, Charles provided me with great customer service to help resolve my issues.”