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April 2024 by Jennifer Harmon
Best customer service EVER. They way Dana handled my great grandmother's necklace was AMAZING. She was compassionate, understanding, and sincere. I'm very particular and hard to please, but Dana, sure as sunshine did just that. They called back with an estimate the next day, and I had it back before I could miss it from around my neck. I will always use Micheal Gallagher jewelers form now on and will tell everyone that will listen to do the same.
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April 2024 by Cheri Szymanski
Such a beautiful place to shop. I love the staff they treat everyone like family. Truly the Best place to get a diamond engagement ring, earrings, and exclusive limited collections. Quality you can trust and the best prices are a bonus. Their store is beautifully decorated and immaculately curated.. Pride of ownership and experience shows.
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April 2024 by Sarah Jackson
I took my wedding band to Michael Gallagher for repair after many many people recommended them. I wish I had not. The repair took almost twice as long as I was told it would, which wouldn't have been a problem at all if anyone had communicated with me or given an accurate time frame. I had to call several times and make a nuisance of myself to get any kind of answer. I was more than cordial on the phone, and got nothing but attitude back. I was told more than once that they had no idea if my ring was done or not, I was even told that I didn't drop it off there. They argued with me about what date that I dropped it off, saying that's why they couldn't find it, when the date that they had it filed under I was working all day and could not have dropped it off. The correct date was also on the paperwork that they gave me when I dropped it off. I was finally given another timeline for it to be done, the date came and went with no phone call. I had to stop there in person to get any kind of result, then they were apologetic. They did call me the next morning, it was done a day after that, and the owner did discount the repair(without me asking). When I went to pick it up, the girl handed me my ring with a very obvious repair. The missing stone was replaced but all around it and the next five stones was black like it had been dipped in soot, I questioned it and she offered to clean it. Why would it not have already been cleaned? She came back with it still very dark in that section. I've cleaned it three times with gold cleaner since getting it home and it is slightly brighter, but still very dark in that section, the diamonds are now uneven and crooked, the band itself is splotchy, dull, scratched and rough in a few spots. I have even had other people look at it without telling them which side the repair is to make sure I'm not being overly critical, and it's been obvious to everyone.I wasn't going to review them just for the embarrassing and shameful customer service, I planned to just not go back, but my ring being butchered has tipped the scales away from cordiality. I trusted them with one of my most sentimentally valued possessions, and they treated it like garbage and me like a chump.
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March 2024 by James Williams
They did excellent work remounting the diamond on my wife's ring and she is very happy!
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January 2024 by Cindy S.
I took my jewelry there to have it fixed. They did a great job. I would recommend them over any other jewelers. Their prices are fair.
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December 2023 by Dow jonez
Quality jeweler with good staff
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November 2022 by Seqenenre Tao II
I always the smaller businesses. The customer service is more personalized and down the earth. The ladies are very sweet and professional. They did an excellent job fixing my broken ring.
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October 2022 by Teresa Carrington
My family has been coming to the Gallagher family for our our jewelry and jewelry repairs for 70 years. They are also very active in animal rescue here in Delaware and across the US. Glad to know them and do business with Michael, his family and staff!
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August 2022 by Rob Krentz
I brought a charm in to be straightened and the loop put back on,I picked it up today I looked at it and it didn't look like it came back from a jeweler and payed $35.00 .I could have glued the loop on with crazy glue and be happier (saved$ 35.00) I am not satisfied for what $35.00 in repairs got me.I didn't take it back because I don't want to give him a 2nd chance at it.I won't be back and I had 2 more pieces to be fixed, but after I got the 1st piece back,I said I will have to find another jeweler to do the work.
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August 2022 by Jane Wedman
Very helpful with asking about my watch
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May 2022 by Joe Noble
Friendly staff reasonable prices
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January 2022 by Michael Hawke
Great owner, friendly and knowledgeable staff. Quality merchandise reasonably priced.
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October 2021 by Jim Gillick
Great selection and they couldn't be any nicer!My girl loves the ring thank you
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September 2021 by Lloyd Pyle
Great Jewelry Store.Fantastic Staff ( very friendly and very knowledgeable)Great prices...
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May 2021 by Tom L.
Don't ever go to this place to purchase or repair so Unprofessional left my ring there Friday got a call back Monday hey your ring won't be done for another a week or two ok wait call back couple later hey we can not size your ring for you could come by to pick it up wasted my time trust me do dont coming here it so bad if I could have a negative star I would
