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October 2024 by Mary Trala
Salesman was very helpful and listened to what I wanted. He took his time with me telling me about the different mattresses. He even went out of his way and got me a step ladder because I'm so short and therefore couldn't get on the mattress to lay on it to see how it felt when I laid down on my side. He didn't rush me.
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October 2024 by Jenea Williams
Worked with Frank! He was amazing! He helped me get a king size mattress AND adjustable base all at a price I could afford! I definitely recommend him to anyone looking to purchase in the Delaware area. I went to the Bear location on Pulaski Hwy. Definitely a 10/10 experience!
Thanks Frank
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October 2024 by Dr Cannon
Francisco was GREAT!! He got us a fantastic deal on our Purple Rejuvenate Plus mattress and set up! He saved us a TON (~$1000!!!) as compared to the price at the Purple store at Christiana Mall. Outstanding experience!!
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October 2024 by Timothy
Frank was outstanding. I WAS dreading the mattress replacement; now i wish i had gone sooner. Very friendly, professional and informative. No dread. If you don't get your mattress at the Bear Mattress Firm and are disappointed then call me; so I can say I told you so. Period. Tell the world; or at least your world.
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October 2024 by Keisha Maultsby
I had a great experience at Mattress Firm. The first day that I went. Frank was patient and informative. I'm a very indecisive person and had to think about my purchase. I went back to this store because of the customer service. The day I actually made my purchase, Frank and Harts were both there and there experience in the business is beneficial to this store. Great customer service. If you want to purchase a mattress and also interact with people that are experts, these are the guys whom you want to go see.
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October 2024 by cynthia green
I went to Mattress Firm looking for a queen size mattress and was assisted by Harts who was very knowledgeable on mattresses and had very good customer service skills.
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October 2024 by Mario Flores
Franc was so helpful and got me the bed that I needed!
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October 2024 by Sheri McNally
Great customer service. Very friendly
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October 2024 by Jacqueline Tallman
Best. Company i have ever dealt with thanks to Hearts. He is simply AWESOME. I highly recommend for everyone to go to Mattress firm and ask for Hearts. You will be glad you did. I sure am a happy camper. Thanks to Hearts.
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October 2024 by Darlene Sanders
Great job
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October 2024 by Mary Holmburg
Sales representatives were very friendly, knowledgeable, and extremely helpful. Understood what my needs were and did everything to satisfy my comfort in purchasing this mattress.
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October 2024 by beth ann pusey
Friendly,knowledgeable.
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October 2024 by Bailey Sciota
Francisco was so welcoming, friendly and VERY KNOWLEDGEABLE! He answered all our questions and made our decision so much easier! He is a great asset to your company! PS - he is super funny and made out this experience so much better! We’re super excited for our new Sealy posturepedic plus hybrid plush mattress king bed!!
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October 2024 by Daniel Lerro
Harts and Frank did a great job. Harts was very thorough with showing us our options. Very pleasant and accommodating Great job gentlemen
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October 2024 by amanda scolase
Sales representative was great and very attentive. Made purchase the same day for an in stock item and he carried right out to my truck by himself and refused my help! Definitely will return!
