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November 2024 by T J
Commercial department is the most incompetent people ever.
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October 2024 by Sowmya Bijjala
Came here to get my battery replaced and kristy was the nicest person ever! She was able to find a replacement battery and installed it in my car for no extra charge. I was out and about in 15 mins! Will definitely visit again!
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September 2024 by Chase W
Last year, I purchased a battery at another location before coming to this establishment. The battery had given me issues starting since I didn’t drive the car often, so I used a battery tender. Yesterday, when I tried to start the car, it was completely dead. I didn’t want to pay for a new battery, but I knew I could get some return if I brought the old one in after swapping it out.
When I walked in, I was greeted by Sac. Instead of just selling me a new battery, he asked when and where I had bought the previous one. I wasn’t aware there was a warranty, but I was able to swap the batteries at no charge. I’m currently working on a project car and will definitely return here for future purchases.
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December 2023 by David Newman
Go here often to find parts for my car. The guys there are very helpful.
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December 2023 by Aaron Mitchell
Very helpful place! If you need anything go there first ??
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December 2023 by andre johnson
Good service not a very long wait nice employee
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December 2023 by Patti Robinson
This is a awesome store to shop for car parts and accessories thanks for your service AutoZone.
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December 2023 by Jordan Stewart (Jc)
zkinda Confusing because it says Autozone next to a Pepboys sign but it is clean and well stocked. Customer Service is Par for the Course.
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December 2023 by Dj Aaron Mitchell
Very helpful place! If you need anything go there first 🥇🥇
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November 2023 by Atdell
So I called the store in Bear next to the PeP Boys and asked for a Driver side caliper for a 2007 tahoe 2wd 5.3 motor. Sent the core with my son so they could match it up with the new one. I have a commercial account with AutoZone. First of all the part was 43.00 with the core. So he was charged 80.00 dollars and then refunded 40.00 . They gave him the wrong part and then when I tried to return it the store was closed at 8:45 when it says open until 9:00
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November 2023 by Robert Ferris
Worst autozone around will never go back. Gentleman at the registers walked away mid transaction stood there for ten mins. Manager walked right by not even a glance my way seemed much .ore interested in buying a car from a customer to build his next race car then helping me. I thought customer service was important guess not
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November 2023 by Jeep Man
Commercial parts manager as well as employees was rude and gave me very poor customer service as a commercial account holder I feel this is unacceptable as she refused me service
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November 2023 by C.T.M.
This is the worst experience I have gotten in my life. I am most likely going to be following up with legal action.
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September 2023 by Kim G
Was there today to get battery and light that was on in car James helped us went above and beyond was so nice did great job will go back
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July 2023 by Steven Fleischer
When I go to part stores, I understand they aren't mechanics, buts there's no reason for bad customer service. Do yourself a favor. Look somewhere else for parts.I bought a radiator from autozone years ago. Today, I tried to get a radiator cap. After they looked up vehicle information. The woman said it's a special dealer radiator cap (for a squarebody chevy), and it'll take 2 weeks to come in. After leaving, I used their app, got a part number, and called them. They had it stock.
