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November 2023 by Maureen Massey
Tracy W. Is the best ! Her experience, dedication and encouragement gets me through each visit.She has helped me pre-surgery. I feel comfortable knowing she’ll be there for me after. I was not feeling comfortable about surgery or the whole process in the beginning she quickly put me at ease & calmed my fears.All the staff here are friendly& willing to help if needed. Thank you, Tracy for everything ?
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November 2023 by Susan Dunmon (SuzQ)
I've been a patient at ATI after many different surgeries. Tracy has always helped me get back up and moving again. The Becks Woods ATI is my favorite PT place.
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November 2023 by Marie Rinehart
All the PT’s are friendly and explain the exercises and how it helps in my recovery. They are always professional and care about how I’m progressing.
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November 2023 by JoAnn Bruch
What a fantastic team at the ATI Becks Woods location. I know that I am in good hands with whomever is assisting me. The progress I have made in a short window of time has been exceptional. Great experience!!!
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November 2023 by Katie Seningen
My trainer (is that what they're called) is empathetic and pleasant. I HATE exercise, but he makes it ok.
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August 2023 by Jane Alfaro
Everyone there is very kind my therapist Mary Kate is a great, she explains everything in detail and is very patient. I recommend this place to anyone!!
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August 2023 by Rochelle Whittington
I was not happy with my first initial visit, but my therapist made it worst staying. So far so good she cares about getting me back to normal.
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June 2023 by Judy Pannucci
After a total shoulder replacement I did PT for 2 month. The entire staff was so great to work with. Kyle and the rest of the crew were very knowledgeable and always professional. I now have almost complete range of motion back and able to return to every day activities. My experience there was exceptional and I would highly recommend them.
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May 2023 by Joel Michalec
Early into my plan but the staff is very focused immediately on what helps and what does not hurt and they ensure I understand what to do between sessions At home.
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May 2023 by Susan E
The staff is always friendly. All the therapists I have worked with are knowledgeable and thorough in explaining exercises and healing/strengthening plans.
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April 2023 by Lorrie Hess
Everyone is very friendly and professional. I'm able to work at my own pace and the therapist offer encouragement the whole time.
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April 2023 by Renee Gardner
I like just about everything with the ATI Bear location except the music. They always play some kind of classic or soft rock which is not very motivating. A bit of musical variety is greatly appreciated.
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March 2023 by Michele Brown
I've had MS for 20years.I retired in February of last year. Since then I've been laying around getting fat. My gait is off along with my balance. I tire easily. I've also had an issue with dizziness that they really helped. I've only mainly worked with Eric and Courtney at the Bear, DE facility. Any change with the barometric pressure really affects me. Some days I'm in so much pain I can barely walk let alone drive. Being overweight doesn't help. I've had to reschedule/cancel some of my appts due to pain from muscle spasms in my legs. I really do want to learn how to walk again without looking like I'm intoxicated. Hopefully in a couple more wks I'll look normal.
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February 2023 by Rick Zheng
I am writing to express my disappointment and frustration with the service I received from your staff at this location. I had several issues during my visit, including unprofessional behavior, excessive noise, and a lack of attention from the staff.In addition, I was charged an excessive amount for my visit, which caused confusion and stress. When I called your call center to inquire about the charges, I was informed that my $10 payment should have been applied to my co-insurance or deductible. However, after checking with my insurance provider, I was informed that there was no record of this payment. The agent was not able to explain to me abut the $10 and keep making things up. I requested a call back from supervisor but never heard back.This experience has left me feeling frustrated and unsatisfied. I expect a higher level of professionalism and attention from your staff, and I believe the charges were unreasonable and not in line with the service I received.I hope that you will take my concerns into consideration and make the necessary changes to ensure that future patients receive the quality care they deserve.Sincerely,
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January 2023 by Sharyn Voron
When I need physical therapy, I choose to go back to ATI Beck's Woods because of their friendliness, willingness to help you with everything, and their therapists are very caring and are very knowledgeable. I know I am going to leave there healed.
