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August 2023 by Victoria W.
Today I visited the 5701 Connecticut Avenue NW branch for the second time, the first time to deposit a check and the second time to get a cashier's check. Both times the teller I spoke with did not know how to do it, and no one at the branch was senior enough to authorize it. Both times they said they had to call another branch (where apparently no one was authorized the either) so they told me to wait another 45 minutes or use the atm. The second time I didn't stick around long enough for them to continue wasting my time. Save yourself the trouble.
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August 2022 by R Feeney
After getting nowhere with the branch at Dupont Circle, Elida Guzman at Farragut North went out of her way to be sure our estate issue was taken care of. We only had one day in town, and she stayed past hours working with the Estate Care team to get our problem resolved. She is a true asset to Wells Fargo, and I'd highly recommend this branch. I wish I could remember the teller's name because that awesome young lady, as our first contact, was also very reassuring and competent, and as soon as we stepped into the branch and spoke with her, we were confident that they could help us. If you bank at Wells Fargo in the DC area, this is definitely the branch to go to.
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August 2022 by R F.
After getting nowhere with the branch at Dupont Circle, Elida Guzman at Farragut North went out of her way to be sure our estate issue was taken care of. We only had one day in town, and she stayed past hours working with the Estate Care team to get our problem resolved. She is a true asset to Wells Fargo, and I'd highly recommend this branch. I wish I could remember the teller's name because that awesome young lady, as our first contact, was also very reassuring and competent, and as soon as we stepped into the branch and spoke with her, we were confident that they could help us. If you bank at Wells Fargo in the DC area, this is definitely the branch to go to.
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July 2022 by Rumit P.
Great experience with the teller at the Wells Fargo in Farragut Square. I was greeted immediately, there was no wait to be assisted, and my transaction was completed without being put off. I was also shown a new feature on my Wells Fargo app, so I really appreciated that. Will return to do banking here again.
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March 2020 by Rashed Delbary
Short of employee specially banker associates and they didn’t want to help me and sent me to another branch
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January 2019 by Rosie HK
I 100% have to recommend booking an appointment with Miroslav if you're ever going to this branch. He is one of the personal bankers there and is extremely helpful and patient. He's helped me on multiple occasions when I have lost my card and helped me apply for my new credit card with ease. He's the best!
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November 2018 by Jennie Miller
Cared, thorough, efficient.
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May 2017 by Wendy Walker
No problems so far, not sure what manager is rude but the one I've seen is pleasant, and Shanika Hooks is the best I hope they keep her there I like dealing with one person.
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September 2016 by Morgan Beldonmeyer
Poor customer service, always understaffed, have made appointments that I had to wait 20 minutes for.
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April 2016 by Maks Morrison
The most rude manager ive ever seen, after conflict with him and when i saw that nobody cares about it, i even decided to take all my money from that bank
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January 2016 by linkous4
Every time I come to this branch I have to wait for a long, long time. The staff appears to rotate in and out. Convenient but awful service!
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October 2015 by Matt R.
ATM on the outside doesn't allow you deposit checks There's another ATM behind a locked door but no way to access it
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October 2015 by nii akwei Allotey
Great bankers
