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January 2024 by Big Momma
Okay but doesn't have anything else
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December 2023 by J Steven Alter
Always helpful and responsive. Great pharmacy and incredible team serving the community.
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March 2023 by Travis Moore
So, so, so much better than the Walgreens at 13th and U. Go here.
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February 2023 by Jason Marks
Thought this pharmacy would be better than the Walgreens at 1815 Connecticut Ave, but have been completely disappointed. Was picking up a prescription and because insurance wasn't covering could use a coupon that saved a significant amount of $, but needed to be a certain manufacturer that they do carry but was out of. At first visit, said they would order the other manufacturer so I can get the discount medicine. Upon second visit several days later, they tried to give me the expensive medicine again, apparently they didn't place the order for the discount medicine. Called U St pharmacy and said they had it and I can go there to get it and they would take care of the transfer. Went to U St Pharmacy (3rd pharmacy visit) and they said they couldn't fill it there because it's a new script, and I need to call my doctor and have them send it there. Doctor's office is closed, so needed to call the doctor to send a script that is already with Walgreens to go to another Walgreens and have to return for a 4th visit for one prescription over a 2 week period! INCOMPETANCE IN CUSTOMER CARE!!
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January 2023 by Chrissy O
This place is so much better than a normal CVS or Walgreens. The pharmacists were super cheerful and it seemed like a nice work environment, lots of jokes. I came in 5 minutes after my doctor ordered medicine, and it was clear I was in a rush, but they didn't seem to mind and they got it done incredibly quickly. Also, I was going to pay out of pocket, and the person at the checkout recommended I use coupons, which saved me a lot of money. Thanks :)
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March 2022 by jack j.
This pharmacy is what most want to be. Friendly, helpful and always available for questions or refills or both! I have been using this one since cvs doesn't take my insurance any more and I just can't say enough about the staff or management. So worth the experience that I hate to write this - more people will know about it. I've been a customer for 4 years at least. It keeps getting better.
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January 2022 by Olivia J.
RUDE RUDE RUDE. Inefficient and rude on the phone. Waiting now for over 5 hours for a single prescription. I was yelled at on the phone for asking for an ETA on a prescription. Will NEVER use this pharmacy again. I would give 0 stars if I could.
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September 2021 by Bethany Wong
Had a great experience with needing a last minute prescription filled. I called and they said they could have it in 4 hours, I asked if there was any chance it could be ready earlier and it was ready 15 mins later... such a great experience. Spencer was especially helpful!
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July 2021 by Tony Petty
Such a nice experience ! Jeff at the front is such a customer service genius!
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December 2019 by Shuqi Zhao
Normally the staff will ask me if I wanna redeem my points at checkout but this time the staff didn’t. He was so impatient when I ask to return my stuff and repurchase it. My 2000 points where on my card before the wrong purchase but he couldn’t redeem it for some reason. PLEASE GET YOUR CASHIER TRAINED WELL. I’m quite disappointed.
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August 2019 by Melinda Russek
Convenient location
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October 2018 by Thomas Adams
Was very clean, quick and easy. I walked past the location the first time cause I was looking for an actual Walgreens. But this location is just a pharmacy.
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April 2018 by Otter C.
I agree that the hours aren't great (OK, that's an understatement) but I've found the staff there helpful and accommodating. I have a prescription medication that comes from an on-line pharmacy and must be shipped in a little cooler carton. I have it drop-shipped to this pharmacy since I can't be sure someone will be home to sign for it. It comes from a competitor, they make NO money on holding it for me, and it's a little bit of a hassle for them to do it -- but they've always been great to work with. When I have other prescriptions that need filling I think of them first, despite the lousy hours. I just wish they'd do something about extending the hours . . . even a little bit would help!
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September 2017 by Ally P.
The good thing about this pharmacy is that it has a great location on 14th street. Unfortunately, the hours are horrible. 9am to 6pm, Monday to Friday. Really? So this place opens after I get to work, and closes likely before I get home, and then I can't even get in there on a weekend to get my prescription. I recently ran into this issue while trying to pick up a prescription, and had to wait until Monday after work to get my medicine. I had to go through the entire weekend without the ability to get my medication. Additionally, the two times that I've had medications prescribed directly from a doctor's appointment, I've shown up to get them and they aren't ready. One time because they didn't have it ready, told me to come back in an hour, and then when I came back and still didn't have it ready. Another time because the topical medication had to be mixed and there was no one around to do it. Overall, I find this pharmacy very frustrating, but due to my insurance, it's the only usable one within walking distance of my house, and I'm forced to deal with it.
