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May 2025 by 20101bassplayer
I was supposed to get two boxes for a colon exam that the post office swore was delivered.....the local office in Kerrville Texas said they called the carrier.....either the carrier lied or the office in Kerrville did....didn't have a problem the last time we were prescribed one....this is happening more often than not .....get your shit together in Kerrville Texas!!!!!!!!
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April 2025 by Devin Hughes
Horrible service at this location, these are the federal employees that need to be fired now. 2 ladies working at the counter are extremely rude. Online it says they can print out your form, come in and they say they can't. Told I had until 5pm to come back with form, got back and was told I had to wait until the other lady comes back from break because, apparently, she's the only one that knows how. These people wouldn't last 1 day working in the real world where we're held accountable for our actions as agents of the company we work for.
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March 2025 by murphy murphy
internal investigations should be done about the efficiency of the workers at this location. constantly on their phones and the “system is down” and instructed to use self service. 3/31/25 at 3:15pm.
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January 2025 by Laura Pine
Ever since Mr.Dejoy has stepped in the service has been terrible. Takes weeks to get something from home state or state away almost a month to receive anything. It has to go all across country to come all the way back to where it almost started f from. I would like to know how is this saving money Mr. Dejoy?? Your outlook on how mail is suppose to run is sure not how it was before you got in there and getting worse. I really think you need to be replaced by your board of governors and let someone else run the mail. It use to be dependable and it isn't. I'll never use this service again for shipping. I will be using UPS or FEDX at least their reliable. But you can bet your bottom dollar you'll get bills on time. You need to step down. I've held my tongue long enough. Sorry if the truth hurts. Laura Pine.
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June 2024 by Quinton Spitler
I am positive Dejoy is a New York street rat turned sentient.
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May 2024 by Ryan Ritchey
Self service kiosk is convenient! Easy to get to location
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October 2023 by Samuel Santos
I visited this USPS location expecting to pay with cash, as they are supposed to accept it as a form of payment. However, to my disappointment, they refused to accept cash, which is against their own policy. This created an inconvenient and frustrating experience for me as a customer. It's crucial for any business, including USPS, to adhere to their payment policies to ensure a smooth and reliable service. I hope they can address this issue promptly.
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October 2023 by Manoel Torres
Incompetent employees at USPS from upper management to the mailman. You can see it when you walk into any USPS facility that all the locations are in bad shape going down here in Central Florida for many years, ugly maintained by low level people who don't know or won't care properly, good for hog sty care, not a USPS store. But, I'm here again today to complain about something I've already done (Case Confirmation For Service Request 55259631) and wasn't successful. The product that was delivered on September 19th, DOESN'T LEAVE THE SMALL SIZE OF THE MAILBOX DOOR, I ALREADY LEFT A MESSAGE AND ASKED THE POSTMAN HERE TO LEAVE IT IN THE BIG BOX. It was possible to him/her put it inside, because it opens the entire front of the archaic mailbox system, but was not possible to take it out through my door #12, which is too small. Follow Amazon's example, or better, let Amazon or other competent company take care of the USPS, you, the current directors and managers, are incapable of producing a good service for American consumers.My address: Whooping Crane Run, Kissimmee, FL 34741
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August 2023 by Cornelius “Wamsly” Johnson
best post
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August 2023 by Isabella Carstensen
The rudest USPS staff I have encountered yet.
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July 2023 by Ciji J.
Conveniently located within L'Enfant Plaza, this located is a full service post office. The staff is friendly and approachable.I've mailed certified letters and purchased stamps here.
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June 2023 by Maria B.
worst service I've had. Man threw my package on the ground and then said here's you package. He didn't even knock to let me know he was here. Never ship packages with them.
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June 2023 by Camilo E.
I sent 4 packages on Wednesday June 8 and 2 of them were fragile. The manager took care of me and saw that the most fragile boxes had more tape than the other two and he complained why did they have gorilla tape when that has nothing to do with the time to send a package. I told the person who attended me to secure those two boxes in which on each side it said "Fragile" and to secure them for me. He did not show me the price table, he only saw what the address said and I confirmed that those packages were going to the corresponding address. I told them MULTIPLE TIMES that they were insured and that those packages were going to arrive at their destination on Monday. I paid for the packages, I didn't look at the receipt since I had already seen the price (I'm not a US citizen, I'm just visiting and I needed to send those packages) so I thought everything was safe since it seems like a government service and from what I've read and heard from friends that they take it "Very seriously" about sending packages That it has a lot of security and a lot of misleading advertising involvedI took a flight the same day that I sent my packages and when they arrived I saw that the 2 packages that were fragile were literally destroyed and the contents inside, even with clothes and bubble wrap, were broken and scratched.I am going to complain to the Post Office in the place where I needed to send those packages since I am visiting and I had the receipts to confirm that they were mine and the aforementioned insurance that I had supposedly bought.The person at the counter tells me that the place where I sent the packages did not charge my insurance and that my FRAGILE packages were not covered. I just lost 450 dollars in packages I have sent calls and emails and the only and absurd solution is to go to the place where I sent the packages. What kind of madman is going to take a 7-hour flight to complain about the destruction of his package and that not even those useless people have put insurance on the packages.In calls I had told about the situation and one of their representatives on the call hung up on me directly and another 2 more transferred me and made me wait 30-50 minutes to tell me that since I am not where I sent my packages they cannot do anything for me. I wasted my time, my patience and what I had in my packages, much less they will not return the money for all the broken items.The funniest thing about all this is that they tried to put more transparent tape on it to prevent the contents from coming out, but when I went to pick it up it was in a messy and horrible way to ''seal it'' a package that it was already seal it with gorila tape. Do not use this crap service, you save more problems than they give you.Arrogant people telling you what to do and what not to do and even so they ruin what you send. What a waste of time and money. Stop Hiring Boomers thinking that theyre in the right all the time and dont even know how to use their own system.
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May 2023 by Marianne W.
United States Postal Service gets a bad rap. It's a historic institution and a job that is never ending. I'm sorry to say people don't realize how gratifying it is to themselves and others to sit down and write a letter to a friend, a relative, or a member of the armed forces that may not receive any mail! I have always sent greeting cards to my family. I didn't have brothers and sisters so at one time I sent all my numerous cousins birthday cards every year. After a while I was hurt that it became expected yearly. When I didn't even get a response or thank you one actually wondered why he didn't get a card. Please! Now it's rare I send cousins greeting cards. I stick to my dearest friends and especially my last two Uncles and my one last living Aunt. Thanks to Klaus my joy of having a pen pal is renewed. I do have to limit it because of the expense. Not to mention the fact that I've got enough to do trying to stay alive at my age and in Manhattan! I just didn't have the energy to go to the post office today. My daughter just set up her online USPS account and encouraged me to do so. She said it was fast delivery. I'm pleased to say I set up the account this morning and I'm stocking up on stamps before the rate goes up on July 9th. I'm recommending you do the same. I'm all for the benefits of human personalized communication with the people you love!!Thank you Klaus and Karen......
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April 2023 by C S.
My car title arrived torn in 2 . Bubble wrap got shipped in place of my clients items therefore it was never resolved therefore it was THEFT. Many losses delays. Eversince the new head came onboard the whole system is a crapshoot.
