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August 2024 by Jamylle Junqueira
The worse !!!
The front desk wasn’t there and after she was speaking with someone on the phone all the time, the location is a mess
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July 2024 by Tianling Wan
I was scared to come here after seeing previous reviews, but my experience seems to be fine. No long waiting and the service was quick. They definitely need more cleaning but overall it’s not bad.
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June 2024 by Clayton Pokorny
Post office was closed/locked during business hours 2 days in a row in the afternoon (after normal lunch break)
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June 2024 by Gloria Smith
I thought about giving it one star, but the fact that I was able to accomplish what I went to the post office for I decided to be generous and give it 3 stars. It would be so nice to walk into a post office and have them smile. Not be on their cell phones while stand in line until they finish their personal call/text.
The experience goes something like this.
One of them Yells next!! really no reason to yell you’re standing right in front of them. When you step up, they don’t ask; How can I help you? Instead, they just stare at you and wait for you to tell them what you want. They go about it as if this is the hardest job one could ever have and you should be grateful they are there. You don’t hear another word from them until they tell you how much you owe, and then the last word you hear from them is do you want a receipt?
Never smile. Never thank you. Never have a nice day.
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April 2024 by Teresa Daban
I came to this Post Office location today at 9:30 am and the office was not open, despite that on internet and by door there is a sign saying that hours of service are from 9:00 am to 5:00 pm. This is unacceptable , such a level of poor service.
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April 2024 by Zilinski Schmidt
I visited this post office a few days ago while abroad here in Washington DC. With the intention of sending a letter, I entered this house, which resembled a dreary prison, only to find a bored and unfriendly employee. When I told her I had to send a letter to Austria, she just replied with annoyance about the costs and put the stamp on the table in a disgruntled manner. Apparently in the USA you can only send letters and packages through mailboxes and the post offices are only used as decoration. Very strange branch that you should avoid.
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February 2024 by Kate Patrick
The website states the office opens at 9 am, but after waiting thirty extra minutes, I left by 9:30 and the office had still not been opened. Several people in line stated this occurs several times a week. Incredibly unprofessional; wasted the time of so many people waiting.
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February 2024 by Carla Galfano
The person working today is wonderful. She is patiently helping someone schedule a passport appointment making suggestions as to the easiest office to reach with public transit as I type this. Five star customer service. Also, this building is beautiful.
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January 2024 by 一个人
Close at 1 when they should close at 2
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November 2023 by Nils Hünerfürst
One of the last traditional USPS location you will find.
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October 2023 by Russell Keske
Clerk 81 was kind, professional, and even took time to converse with me when I came to purchase a few stamps! Every time I stop in this post office, the workers are always nice! Just remember to be kind and patient with everyone and hopefully they will return the favor!
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October 2023 by Sabrina Mai
The information on the USPS website is not up to date. The phone number that their website lists is also listed for multiple other locations. I'm not referring to the 800 number, I mean that the 202 branch number is not accurately listed. I needed to contact a staff member to locate a lost wallet however it's impossible unless you go physically to the location in order to reach someone who works there. If somebody knows the right phone number for 1215 31st. NW I would be so grateful.
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September 2023 by Heather Rodgers
Super friendly and efficient staff. Plus the building is beautiful and historic!
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August 2023 by Willy
Very nice!
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August 2023 by Cricket
Every time I’ve visited location I’ve had a good experience
