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July 2025 by Rahwa Mulu
Disappointed regarding the poor service I received at your USPS. The person at the post office No knowledge he told me he couldn’t find the address and decided to send it only to the ZIP code instead. He knows it’s gone lost but he sent it plus The staff I interacted with were unprofessional, dismissive, and extremely rude. They did not make any effort to help me resolve my issue and spoke to me in a disrespectful manner.
I expect to be treated with basic courtesy and respect as a customer, and this experience was unacceptable. I hope you will address this matter seriously and remind your staff about the importance of good customer service.
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July 2025 by Kate Price
If I could give 0 stars I would. Tried to get a QR code to scan a package and the woman was truly the most unhelpful she could be. Said the QR scanner was down but couldn’t tell me if it was a store problem or a system problem, and then couldn’t tell me where the next closest USPS was. Go to the one on Connecticut and L- they were kind, helpful, and fast.
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July 2025 by Ella Dawson
I cannot even begin to describe how unprofessional and rude the employees I have spoken with at this location are. I needed to send out 350 envelopes for my company (which we have successfully done here for the past 3 years) and was told that they don't accept that many envelopes and only take 10 items per company per day, which I found out is a lie after speaking with USPS customer service. They are actually required to accept up to 5,000 items. She also directed us to a separate facility which we later found out is temporarily closed. I went in twice about this issue and was told the same lie both times. If you can go to a different post office I strongly encourage it.
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July 2025 by Jo Ok
Quick and Efficient service from the counter clerks.
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July 2025 by Ryan Hwang
I got there 4 minutes befire closing to drop a mail off and the lady locked the door and told me to leave
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June 2025 by Maya Patel
The WORST USPS I’ve ever been to! They are so blatantly rude and impatient. Kindness doesn’t cost anything! Don’t go here.
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June 2025 by Maria Lucia Berrospi Rodriguez
As always the worst place
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June 2025 by stef lova
Every time I go into this Post office and go to the bulletproof window with a package with a prepaid label to ship. The employee will tell me I have to go the the kiosks even though it no one in line and they standing there doing nothing. They try to make you go to the kiosk even though you don’t want to. Fix the problem scan my package so I can leave.
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May 2025 by Kristen Hildreth
This is truly one of the nastiest USPS in the region, with some of the rudest workers who just don’t want to do their jobs. Consistently directing people to the kiosk instead of actually helping them. It’s clear why the postal service is failing.
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May 2025 by Tyler Sauer
understaffed but they're incredibly helpful
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April 2025 by Carmela Conroy
The staff had no postcard stamps, and directed me to the self-service kiosk. The kiosk had no postcard stamps either, but it sold me and printed labels for my postcards.
Warning: it takes about 15 minutes to print 100 labels and the labels must be individually cut to size to fit a standard postcard.
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April 2025 by Gary Raymond
I now understand all the negative reviews. I went to mail a birthday card and only needed one stamp. The man behind the bulletproof windows said I needed a return address on the envelope or it wouldn't be delivered. Umm... not true. USPS has no such requirement. I hate it when employees make up their own rules. Avoid this location at all cost!
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April 2025 by Fatima Bardout
The staff working the afternoons on Wednesdays were so unprofessional and disrespectful. I am shocked.
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March 2025 by Anthony Maben Jr.
This was my 1st time vising this office. Luckily, Mia or Mya assisted me. She was very courteous, professional, helpful, and knowledgeable. She provided an outstanding customer service experience that seems to be rare these days. I just want to publicly acknowledge and thank her.
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February 2025 by Diana Z.
Awful!
I went to this Post Office to open a PO Box. The USPS worker at the counter said he couldn’t open a PO Box today because they’re closing early. When I asked why, he got the nastiest attitude and began to insult me.
His explanation as to why he wouldn’t help would’ve made sense to some degree if the government was planning to close within 15-30 min. of my arrival. But IT WAS MORE THAN 1.5 HOURS from a possible early closing. He told me to come back tomorrow. Unbelievable!! I don’t like writing bad reviews, but this was ridiculous.
