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September 2024 by Carrie Bean Stute
Same experience as the previous reviewer. I arrived at 2:40, after the supposed lunch break, and the post office was closed. I waited and no one came. Very frustrating to see this kind of mismanagement and to waste my time.
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April 2024 by Nathaniel P.
This location is not open to the public. Please flag it as such.
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January 2024 by Betsy Rutkowski
This location in the Navy Yard is not open to the regular public. It should be listed as a secure site requiring only approved personnel to enter. The building is behind the Navy Yard gates. I walked many blocks only to find I was unable to get in.
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October 2023 by Michael Hollenbach
Apparently the workers take a long lunch and lock the door and leave you standing outside even when the lights are on and they are supposed to be open. Not good.
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August 2023 by Sherry Siller
Not accessible to the public. It is on the navy base and behind U.S. Gov fencing. If you live in the area and are not military, go to the one on L in SW or to the one in Eastern Market.
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July 2023 by Kaden Mumford
If you want to be talked down to and humiliated by an elderly woman this is definitely the place to go
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May 2023 by Ted
Not accessible to non-navy civilians, update Google please…
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April 2022 by Kristin Roesch
The USPS constantly delivers packages and mail to the wrong mail boxes. My tracking numbers say delivered but I never received my packages. This has happened so many times to myself and others that live in my building. Our mailboxes are marked with our unit numbers and names so this really should not be an issue!
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April 2022 by Justin Casey
I can’t say the customer service here is excellent by any means.
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February 2022 by Geramie Ervin
So I’m a disabled veteran and I went here to mail something and the lady who helped me was busy watching her TV show after I was standing at the counter for a few minutes so I finally asked her how her day was going she seemed irritated to come help me it was difficult to understand her although my hearing is no longer the best and with wearing masks it makes it difficult to hear as she was giving me instructions on how to seal the box she angrily yelled at me “are you drunk?!” I’ve worked in sales and customer service a large amount of my life I was completely respectful of her and for her to treat a customer this way is completely unacceptable. She apologized only after she saw my demeanor change and I could tell she just didn’t want to get in trouble. Hopefully the manager or someone in charge of that post office will hold her accountable. Unfortunately I didn’t see a name tag and on the receipt it just says the person who did it was clerk 19.
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December 2021 by Alexah Rogge
Do NOT bring your wedding invites here! I put extra postage on my invites to have them hand cancelled (not put through the machine) and the lady assured me they would be. They were all torn from the machine and dirty. This is a pic of one, but other guests never even received them so I’m guessing they were so badly damaged that they weren’t legible. After hand-making all of my invitations and adding the extra postage for safe handling this was such a disappointment.Update: About a dozen of my guests haven't received theirs and several have been returned to my address because the shipping address was completely shredded by the machine.
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September 2021 by Jennifer Sundook
They are closed at 2:35 on a Wednesday. No reason given. Their lunch is supposed to end at 2:30. This is not the first time they have been closed when their hours indicate they should be open. I waited 10 minutes and then a pedestrian told me he waited 30 minutes yesterday and no one ever came. Left without sending package.
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September 2021 by Savanna Lightcap
Drove far out of my way only to find this location is not open to the public ? wish they would update their public information.
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August 2021 by Carolyn Rice
Not accessible unless you are federal government or military!
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July 2021 by Kent R.
The Supervisors ext. at this location does not allow voice messages so it just rings and rings. The lines and wait times are very long. The best source is to call the postal inspector. I despise this location but it's the main office for Capital Hill. Good luck!
