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August 2024 by Breeze Miller
Scam Merchant Works Here
Beware: Someone at this location sold my information to a scammer.
I dropped a package off at this location. Within 24 hours I received communication that my package information was not legible and they needed me to provide new tracking information and then pay a re-delivery fee of $0.50. I did all of this and did not receive any updates (obviously my mistake for not calling immediately). Note, they only managed to scam because we actually had dropped a package at USPS, we did have to make a correction on the package because we accidentally wrote the delivery information incorrectly, and the message didn’t have any of the usual typos from a scam message. (For those uncertain, they referred to themselves as the USP Team not USPS team, and that should have been the flag for me.)
After a couple of days with no updates I called the customer service line, they knew it was a scam and even knew it was called a re-delivery fee. They directed me to email a black void inbox with the experience. When I asked if we could lodge a specific complaint against the location suspected of selling the information they only redirected me back to this email.
Don’t drop your packages here if you can help it, if you have to go there pay for delivery and keep an eye on your tracking number.
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July 2024 by C Yung
Saturdays close at 12, not 2.
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June 2024 by Daniel Galloway
This location is absolutely not open on Saturdays - the dropbox and PO box room are available until 230, but the lobby itself isnt open
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June 2024 by Andy Lutz
Got a letter in the mail from USPS requesting me to come to this location in person to verify identification for a new address. After waiting in line (and with no signage or notice on the door or anywhere) I am told by the one and only clerk working that “the system is down and I cannot help you” with a nonchalance and indifferent attitude that was not at all customer-minded. Great to see our tax dollars go to great use! ?
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June 2024 by Anna Wild
Google maps say open till 2 pm, arrived 12:30 pm it’s closed and the door sign says they open till noon
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May 2024 by José Serrão
Took a package to return the lady refused to tape my label she wanted me to buy tape lack of customer service and rude as hell
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May 2024 by Jacob Zwillinger
Same issue with post office being closed prematurely on Saturday. Filed a complaint with USPS.
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April 2024 by Giovana Godoy
I went there at 12pm on Saturday and they were closed. I call them and they said the work hours is until 2 pm Saturday, there was still 2 employers inside the store and they didn’t even bother to help.
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December 2023 by Diane Huning
This post office is a disaster. Mailed piled up in boxes and a supervisor who doesn't care.
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November 2023 by jason Rcandela
Very bad service to be honest
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October 2023 by Gabrielle Brown
I’m shocked at my experience. The local post carrier had been placing a majority of my Mail in a vacant box. When a person moved into that apartment they produced months worth of Mail. I only asked for some type of proof that this occurred. No one ever helped with that but since then accused me of allowing my box to to be full after shoving months worth of mail into my mailbox. The mail was misplaced since July and we are now in October…of course it would be full. When I tried to complain no one took my concerns seriously and began to argue with me as well.
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October 2023 by Melinda Hicks
The slowest, rudest and most incompetent location I’ve ever been to. Amazing
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October 2023 by Tyler Oleski
I’ve always had pleasant interactions with all of the staff here. I look forward to coming in!
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October 2023 by LaShanta Harris
The post office is fine. But the hours are different than what is listed here on Google maps. On Saturday, the full service, inside area closes at noon.
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September 2023 by AXE
Very kind people and helped with my passport.
