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August 2024 by Betsy Gorman
Every time I come to this UPS they have been helpful, knowledgeable, friendly, and efficient. They go out of their way to make things easier for their customers. I appreciate them!
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August 2024 by gabriela jimenez
This is the only location I go to. The customer service they give is consistent, helpful, and friendly all the time. Thank you guys.
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August 2024 by Cherise Pais
Horrible customer service at this location. They are understaffed and don't know how to manage a line. Expect to spend 30 minutes waiting just to drop off something that's already packed and labeled. Avoid.
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July 2024 by tina whir
Great service
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June 2024 by Juliet Murray
Helpful and polite!
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May 2024 by Sarah Lewand
AJ was prompt and chill
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May 2024 by A Washington
The worst customer service experience imaginable. I literally just left this UPS store. I had a (free delivery) Macy's package redirected to this UPS store and when I showed up I was told it was a $10.00 pickup fee. I couldn't believe it. I am a UPS my choice premium member and was still asked to pay which I refused to do. These franchised stores act as if they have no association with UPS and charge whatever they want despite being contracted by other companies. I have reported it to UPS corporate. Let's see if anything happens. I highly doubt it. This review probably won't get a response since it's 100% true.
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May 2024 by Josh Griff
I ship a lot of packages out of this store for my business. Normally I go in and print my labels at the printers which is very convenient. The store gets a lot of Amazon returns, which is probably annoying for the staff. Most of the staff is very nice, but there are a couple with attitudes. If there is a line, it’s usually because someone is asking a lot of questions, not the staff though. They seem pretty knowledgeable.
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February 2024 by Vicki Peek
EXCELLENT CUSTOMER SERVICES,POLITE AND FRIENDLY
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February 2024 by Brendan Gillespy
Don't ever call. Sat on hold for 30 minutes, and as soon as they picked up, they said "Please hold". I have 1 question, it is not hard to do your job and pick up the phone.
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December 2023 by Infor mation
Quick and fast shipping process and I'n always asked to confirm my details before printing out the order.
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December 2023 by Tim Kreutzfeldt
I used this location to send some fragile items and asked to buy a box to store the items and attach a prepaid label. Because the location was packed with people, an employee offered to pack the box for me. I was charged $20 for the box alone (not including the prepaid label) and the items were damaged in shipping.
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October 2023 by Doug Armstrong
Quick and efficient
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October 2023 by D -
I find the employees at this store to be super helpful. The store handles Amazon packages too. Today I accidentally dropped off a USPS package at this UPS store. They said that a USPS person would pick it up and also suggested that I take a photo of the label, for tracking purposes.
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August 2023 by Matt Hamilton
$3 to print a shipping label? Really?
