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September 2021 by J.T. Cohen (MCBI)
Calls never answered on the limited days their allegedly opened and emails are never replied to.Others have reported that it's reopened on Tuesdays and Fridays from 11-2 AND their voicemail greeting states the same - but there's no proof of that based upon the lack of a live answer during those time and no reply to emails.
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July 2021 by Critical Chris
June 2021 update: this UPS store has now reopened, with limited hours from 11:00 AM to 2:00 PM on Tuesdays and Fridays.
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February 2020 by Mearitt Smith
Very helpful
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September 2019 by Andrew M.
Very convenient location. Quick/good service. Is a GREAT place to do Amazon returns!!
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June 2018 by Gino Ibanez
I am not happy with the customer service at this location. I took documents to be paper shredded but the employee didn't follow the paper shredding procedures detailed in the UPS website. I'm not even sure that my papers were paper shredded. I do not find UPS to be trustworthy. Also, the employee was rude and lackadaisical and not very happy to be there.
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October 2017 by David Dworkin
Nearly a 100% markup on actual shipping cost and poor customer service.
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May 2017 by Julia Truelove
Really helpful customer service even though the store was packed. I had a 100+ page black and white document to print, and was in and out in about 10 minutes. Four stars because the per page cost is a little pricey ($0.30), but I was satisfied and would definitely go back in a pinch.
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March 2017 by Michael G
Quick and easy.
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January 2017 by VAi Vij
The best shipping service and customer experience you will get anywhere in the area! The employees on staff at this location are most friendly, helpful people I have encountered and I've always left feeling at ease that my shipment was taken care of! Couldn't recommend it more!
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December 2016 by Thoai Le
Terrible, awful expensive. 3-pages printing costed almost $6 and over $170 to ship overseas. Try to avoid this store at all cost!
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June 2016 by Joseph Tempchin
Inside the Reagan Building. Go through security.