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August 2024 by Kayla Sajol
This post is long overdue as I’ve been going to this location for the last 3 years. I wish every UPS location had staff as friendly and helpful as the L St location!
From shipping to purchasing package materials, friendly conversations, and navigating package mix-ups during the holidays, the staff at this location have been nothing but helpful and kind.
10/10 recommend, 5 stars, all of the highest ratings!
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August 2024 by Ayana Bailey
I work up the street from this UPS and I usually come here when I have my Amazon returns. The 2 ladies that work during the week are extremely nice and get me in and out in about a minute.
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July 2024 by cholodeacero
Tesla labeled my package with the wrong address. UPS driver couldn't deliver it because of missing information in the address. I called UPS and Tesla but it was impossible to get a human being to fix my address. The fix was only to add the company name to the address but it was not possible to do it through the UPS app or website. I went to this UPS location and Raisha took the extra mile to fix the problem. She contacted me by phone with UPS representative, I explained the problem, and the address issue was fixed in a couple o f minutes. Great service in that UPS location !
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July 2024 by Join Capt. Matthew
Excellent, efficient and super friendly customer service.
Theyve been highly helpful and adaptablr for my unique situation.
High recommeded!
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June 2024 by Sam Gussman-Toh
This hands down the nicest and fastest experience I’ve had at a UPS store.
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June 2024 by Yaffet Meshesha
Amazing service, compared to the service I received at FedEx, Rashia and Julissa were gem!! Was so kind and helped me with a smile on their face! Learned some new things during my visit that’ll save me some time in the future.
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June 2024 by gaynell catherine
One of the best shipping centers in the area! The staff of women keep this UPS store lively, inviting, courteous, and competent. Customer service is great! Rashid and Quinn are excellent!
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June 2024 by Laura 3355
This lady deserves a raise! Quinn was lovely and smiling. The place was filled with customers, and she was handling it like a champ, one by one, politely, with a smile! I was very surprised and impressed. It's the best service I've ever had at a post office or with a carrier!
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June 2024 by Yasmin Lalani
Rashia is one of *the* most helpful people. I was shipping a time sensitive and fragile package and she made sure it was secure in ways I didn’t even think of. She goes above and beyond.
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June 2024 by Smart Limo LLC
awesome experience. Ms. Rashid was extremely helpful.
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June 2024 by Ashlyn Roberts
Rashia is so helpful!! Appreciate her hard work!
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May 2024 by Michaela Amos
Trying to drop off a time sensitive return and no one is here and the store is not open. If you need to access a UPS store before work, this location is not reliable.
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May 2024 by Vishrut Shelat
5 stars for Mariah, who went above and beyond for me when I was mailing a package for my law firm at the last minute. UPS should hire and promote employees like her.
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May 2024 by Antonio
Extremely friendly and helpful staff. They really made my day!!
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April 2024 by Have a Nice Day
I had to push 300 lbs of packages across several blocks to get to this store. The gentleman took my calls and was very helpful once I arrived, even tho he was really busy (and very patient with an entitled young lady who kept interrupting with her Amazon return). Thank you, our client is very appreciative thanks to your help
