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November 2023 by David D
I had my shattered iPad screen replaced. The technicians were extremely helpful with explaining options. The work was finished earlier than promised, and my iPad is back in perfect working order.
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November 2023 by youngmalcolmc
I greatly appreciate the "free estimate" policy and the information about my laptop and phones which your friendly and professional staff provide. Based on your advice and work done, you have my trust when it comes to computer and phone issues.
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November 2023 by Carly M
Very timely, which I needed! Love that they were able to fix my phone in 2 hours. Price was a little high and screen is not quite the right color (thinking they maybe had a non-original screen in stock for my phone model, as everywhere else told me the manufacturer's original was backordered), but worth it to have my phone up and working again same day
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November 2023 by David Fonseca Lozano
Had a laptop that I damaged back in 2019 and genuinely thought I would never get it repaired. Took it to ubreakifix and they fixed it up very nicely! Thank you so much!
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November 2023 by Alex Cabe
Outstanding experience in every way. My phone was repaired quickly and completely. Staff were knowledgeable, kind, responsive, and gave me good advice that saved me money. Candice is a rock star.
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October 2023 by Aurther L.
This location is good too since you can run errands at Target across the street and/or grab a bit at a neighborhood eatery while you wait. It's also conveniently located just up from the Metro station (red line).The people in this store are great! Half the times I've come in, they solve my problem while I'm there (Ok, I'm a tech idiot), like cleaning the problem port. Then they don't even charge me. Very good at explaining things. Very patient. Ty is also great! the technician, did an exceptional job diagnosing and repairing the problem. They promptly completed the work as soon as the replacement parts arrived, which only took three days. The prices they charged were reasonable, and I found this shop to be both honest and highly skilled. A big thank you to the team!Awesome service, quick turnaround and friendly staff. Thank you so much for coming through in a clutch!!!I had an amazing experience with Asurion Tech Repair & Solutions.I will be recommending to Asurion Tech Repair to everyone.
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October 2023 by Theo Halpern
Unfortunately this store was a lot worse then the eastern market location. The repair technician made me remove my passcode, deleting my biometric data which is not inline with my experience at other Asurions. In contrast the technician at Eastern market is amazing. Do you have the option I highly recommend you go to Eastern market.
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September 2023 by Howard B.
While this shop has a reputation for mobile phone repairs, I had a different issue with my MacBook Air - it wouldn't turn on. Candice, the technician, did an exceptional job diagnosing and repairing the problem. They promptly completed the work as soon as the replacement parts arrived, which only took three days. The prices they charged were reasonable, and I found this shop to be both honest and highly skilled. A big thank you to the team!
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September 2023 by Jennifer Brody
Wonderful service, quick and reasonable prices. Completely satisfied with my cellphone screen replacement. I will be bringing my tech repair needs here from here on in. Highly recommended!
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September 2023 by Cynthia von Heeringen
Great experience with a screen replacement on a very new phone that had an unfortunate tumble to the ground.Fast and included with Verizon coverage! Very happy with the service.
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September 2023 by Lise G.
The people in this store are great! Half the times I've come in, they solve my problem while I'm there (Ok, I'm a tech idiot), like cleaning the problem port. Then they don't even charge me. Candace has been there a long time & she's terrific! Very good at explaining things. Very patient. Ty is also great! Never had a bad experience there.
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September 2023 by Philip Moss
A friend recommended this place for fixing phones and honestly everything was perfect. Candice was up front and explained the process from start to finish. I had a OnePlus 6T with a broken LCD screen. I went to a couple different places for quotes, but Asurion was the cheapest (and had a great warranty). The repair was flawless and I still use the phone today. Candice even cleaned the ports and fixed the power button free of charge. I will definitely come back here if any of my devices need repairs!
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August 2023 by Karen Vartan
The CSR at the counter was willing to help me with my smart phone, that really impressed me. The technician was also very, very nice and called me promptly when my part was delivered. Overall, it was an excellent experience for an aggravating situation.
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August 2023 by Max Fuld
fantastic service. I took my computer in when it would not even turn on and they got it back working without charging me. I was SHOCKED! Amazing place, can't recommend enough.
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August 2023 by Joan Larrea
Thank you, Ty, for your courteous, fast and great repair to my phone today. Nice neighborhood place. Glad I found you.
