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December 2023 by Marshall Pollard
Brought my PlayStation 4 in to have HDMI port repaired. when I got the unit back it and turned it on, all of my games were deleted, and it all of a sudden required for me to update the system software. When updating the software, it always generated an error code, preventing me from finishing the update.My only problem bringing the unit to them was an HDMI port and when I got the unit back, the system doesn't run properly. When I took it to them, they claimed that because they do this all the time, there is absolutely no way they could've had anything to do with why unit was returned inoperable. All the research I did online said there could have been plenty of ways repairing the HDMI port could've cause led damage + the error code, ie a cut ribbonThe mark of a terrible business is to blame shift, instead of solving the customers problem. I strongly advise you stay away from this place.
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December 2023 by Fan
The service was good (repair person requested 1.5 hrs but finished the work in less than 30 minutes) but my phone touchscreen has been iffy since I had my broken screen changed and added screen protector. I am also disappointed as to how many junk emails I get now since I gave them my email address for the repair. These are the kind of experiences that force you not to go back again.
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December 2023 by Dorice Kenely
Asurion Phone & Tech Repair - UbreakiFix was able to resolve my issue when literally 5 other phone repair vendors could not assist me at all! Not only did Asurion Phone & Tech Repair-UbreakiFix fix my phone, but also they did it for a competitive price. Darryl was able to provide an innovative way to fix my issue. #HighlyRecommend!
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November 2023 by T. Carter R.
Despite being the week of Thanksgiving, Asurion was able to diagnose and fix a power port on my laptop and have it back to me by the end of the week.
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November 2023 by Tyger Lilly
My phone died over the weekend and I couldn’t get it to charge. I brought my phone to their store and they were able to fix it within and hour. I’m very happy with their service and I would use them in the future.
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November 2023 by Anthony Nhoy
They were quick to assess and repair/replace screen on my phone in 45~ minutes walk-in. They helped me twice already. Great people and service.
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October 2023 by Sariah Adams
Everyone was very nice, helpful and timely when it came to fixing my labtop. Their service is definitely fast and affordable depending on what damages there are to your device. I would definitely recommend them again and would come back to have my devices fixed! (But let’s hope I don’t break anymore devices ?)
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October 2023 by A C
SO helpful and professional, Darrell especially was wonderful. They fixed my Apple Watch in record time!
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October 2023 by Shelagh Grimshaw
Replaced iPhone 11 screen and got a new screen protector. Walked in spur of the moment and Asurion provided great price and service, and they were very efficient. Highly recommend.
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October 2023 by D P
I had a cracked screen on my phone and I thought it was done. But Asurion definitely fixed it and made it like new. You'll never know that my screen was cracked. Not only did they fix it. It was a swift fix at that. Amazing. Definitely use them again (hopefully I won't have to) but it's good that their here doing great work.
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October 2023 by Delys Gribbin
I had a screen and camera protector installed on my phone at 8th Street SE location in DC. Darryl was courteous and service was fast. Very happy with installation and service.
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October 2023 by Jibri M.
They were fantastic!!! The fan on my Switch wasn't working properly they were fast and efficient!
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September 2023 by Ramone Walker
The service I received was amazing. The tech team was very knowledgeable and they fixed my device within a timely manner
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September 2023 by Jessica Armstead
They exceeded my expectations. They were fast and efficient. Very pleased. If my phone breaks again I will definitely come back here.
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September 2023 by Karen A.
I accidentally stepped on my laptop and the screen was cracked and every time I tried to use it things just kept bouncing around. HP recommended that I take my laptop to Asurion, so I did. My laptop is now functioning great.the price for repair was reasonable. I would recommend them. They also repair cellular phones and will come to your house.
