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August 2024 by Michelle Jurkovich
Tim LaCasse and John Moritz at State Farm have gone above and beyond to make sure I was taken care of during a recent emergency. It's been a stressful last few days, but without their help it would have been insurmountable. What you want to know when crisis happens is that the safety net of your insurance company will be there for you. Tim and John made sure it was. I'm very grateful and Tim and John have my full recommendation.
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August 2024 by Marjorie Kornegay
Sara Barrientos is always responsive and helpful whenever I call her at State Farm. I recently had an insurance matter with my mortgage lender and needed some documentation. Time was of the essence and had I not provided the requested documentation my mortgage would have incurred a significant increase. I told Sara what I needed and within an hour she sent the needed documentation to me. This is not the first time Sara has assisted me. I am very pleased that I am insured by State Farm insurance company, and Sara is my State Farm representative.
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January 2024 by Helen Villegas
Excellent customer service through text messaging and through the phone. Sarah was extremely helpful, patient, welcoming, answered all my questions and helped make my policy better!! She helped me get a better rate and still managed to offer great/more coverage. I definitely recommend this location!!! Ask for Sarah to have a great UNSTRESSFUL insurance conversation with a wonderful specialist! PS: She’s also bilingual(;
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January 2024 by Stanley Reed
We recently experienced many technical difficulties in trying to personally process our home's Flood Insurance annual policy renewal payment, on FEMA's online platform. This is something that has always been easy for us to do, ourselves, in past years; but, the FEMA site's refusal to allow us to do it, ourselves, this time around, in repeated attempts, was extremely upsetting. So, we contacted Tim LaCasse, who is listed on the FEMA Flood Insurance policy as our designated agent.Mr. LaCasse was so very kind and pleasant, in listening to our problems; and, incredibly responsive and helpful in offering to personally handle processing our annual renewal payment with FEMA. He truly "went the extra step" in being proactive, and effective, in getting everything successfully resolved.A big "Thank You, Tim" - you are the best!
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December 2023 by Grady Simon
This is a "contact us to cancel" kind of company. In my case, I did contact them to cancel, and I still found out 3 months later they'd been continuing to charge me. I asked them to correct this and they said they couldn't because it "wasn't in their notes" that I requested to cancel.If you're savvy enough to read these reviews, you're better off going with an online-first insurance provider that makes it easy to cancel and doesn't try to hold on to your money because of their clerical errors.
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September 2023 by Rachel Montgomery
I worked with Kameron this past week and was very impressed with his knowledge and professionalism. He answered all of my questions and gave me much insight into life insurance policies. My fiancé and I look forward to working with him again soon!
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September 2023 by I L
The staff at this location is rude and unprofessional like other reviewers have stated. There are other locations in the area only blocks away that treat clients with more respect and care.
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May 2023 by Tony Thomas
Extremely professional and courteous! Nice office, and Mr LaCasse is very hands on with his customers and he really cares!
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March 2023 by M N
I spoke with Sarah who lacks any hospitality and is completely unprofessional. She is a poor representative of this brand and this office loses any and all credibility with her on staff. She has lost my business and I’m sure plenty more in the future. This is not the office to frequent if you are looking for stellar service.
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March 2023 by Beth Anderson-Wyatt
I moved to DC from Oregon a couple years back and this was the Agency recommended to me, I’m glad I went with them, been working with Len from the beginning. It was my first time buying insurance on my own and she helped set up my auto and home policies, provided me with more insight into Insurance, I’ve learned a lot with her. Bought my first home, she helped insure me and provided quotes for the different homes I was looking at in different areas and now that I’m a small business owner she also guided me and set me up adequately. If you need someone to help insure you, your family, your assets, and who is knowledgeable plus local, Len is the person to go to! Thanks for all your help along the years Len!
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March 2023 by Rachel Hunter
I worked with Kameron this past week and was very impressed with his knowledge and professionalism. He answered all of my questions and gave me much insight into life insurance policies. My fiancé and I look forward to working with him again soon!
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March 2023 by Sofia Bonilla
I recently switched to state farm all I can say is that Sara was very professional and patient, she went beyond my knowledge to give me better coverage, she was able to answer all my questions and give me good coverage at a good price. Thank you so much Sara!
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February 2023 by Khristian Coles
Been with this office for 2 years, never had a bad experience at this agency. Len set up all my policies, I highly recommend her to everyone, any questions I’ve had whether about my policies or when I had my claim, she was very patient and thorough in explaining everything and walking me thru. State Farm is a great company but if you’re looking for competent, kind, and local agents this is your go to office! Keep up the good work guys!
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February 2023 by Jenifer Mercado
Completely recommend Sarah!!!!! When it comes to attention and having your best interest in mind she’s the go to person. I have recently sent a few family members to see her and will be soon moving from out of state but definitely know where I will be going to get my insurance!!!!
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February 2023 by Eugene Rosenfeld
I highly recommend Agent Kameron Montgomery of the Tim La Casse agency. I inquired the other day about changing our auto and umbrella coverage. Kameron was knowledgable and clear in his explanation of coverage options . He presented the facts without any pressure and was exceptionally reliable and accessible in terms of follow-up. His professionalism won my business.
