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September 2023 by Melissa Hough
“those guys were awesome!” My husband after dropping off our returns yesterday.They were super helpful,made it easy on us, and friendly. This is my new UPS store. Thanks gentlemen.
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August 2023 by Anna Phouthakhanty
My partner and I go to the Takoma Park location all the time, it is always clean, and gives off good chill vibes. Yani is always so helpful and goes the extra mile for us. We've never had issues and Yani always makes sure that we are good to go. Friendly location with good service.
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July 2023 by matthew albritton
My printer was out of ink.. Needed to ship a box with a pre-paid label. Charged $3 to print ONE black and white copier page.I believe in making a profit but greed is another story. Never again.
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April 2023 by Jennifer Sayid
incredibly overpriced! I overheard an employee say that the reason they overcharge is because it is near embassies and so they charge like $175 for boxing a small package sending to LA. Insane! Avoid at all costs!
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April 2023 by Kathryn R.
I recommend this UPS store. The staff is very responsive and helpful. They also always greet you with a smile! Keep up the great job!
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March 2023 by Jennifer S.
incredibly overpriced! I overheard an employee say that the reason they overcharge is because it is near embassies and so they charge like $175 for boxing a small package sending to LA. Insane! Avoid at all costs!
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March 2023 by Adam Thomas
I drop off packages for returns here frequently. It’s always efficient & quick. Rarely a line.
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March 2023 by Francis Nelson
I went to the store for assistance, Sarah assisted me, she was very professional and ensured all of my needs were addressed
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January 2023 by K. O'Keefe
In July, we sent a package (proof of COVID vaccine needed for a trip) overnight with Saturday delivery. Cost of $80. Not only did the package NOT arrive on Saturday but it didn't arrive until Wednesday and we'd already left on trip. When we returned to Takoma Park, we asked this UPS store manager for refund and we were told it would take up to two months to get refund. That this franchise owner had to submit paperwork to UPS and once it was discovered what happened, only then would we be reimbursed. I asked for paperwork to show that we requested a refund and I was told there "was no paperwork! You come in here and ask for it and I call you when I get an answer." Needless to say, we have receive no phone calls and follow-up in store have been useless. I would never use this place again
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December 2022 by Ann Marie Nelson
we came in to Notarize documents. was not aware before that this service was available at UPS. Easy to schedule. Sal was very helpful and efficient
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December 2022 by Uptown G.
It's great to have an establishment of this kind in the neighborhood, but it's really a rip off just for a basic service such as printing. They force you to rent the computer at $2 to self print and if they do it for you it's $3 plus print fees. I did not move forward instead I left and went to the DTSS FedEx to handle my business.
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December 2022 by JUDITH BEATRIZ RODRÍGUEZ CHÁVEZ
Do not leave your things here because they are thieves who steal the things you send. A few days ago I went to drop off a package containing lotion and a wallet and I don't know what happened but when it arrived at the other person it was not in the box I sent but in another and there was only a wallet, the lotion was missing. I was attended by a guy named Salvador according to what the follow-up tickets say and he was rude from the beginning
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December 2022 by Daud Abdullah
Pooyan and Sal were very helpful and amazing! They are great staff and the company should know that they have such amazing associates working diligently for them!
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November 2022 by Dionna Mc
Pooyan was very friendly and helpful
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November 2022 by f lowe
My company works in the building above, and we always use the UPS services at this location and always left satisfied.The employee’s have great communication, customer service and are patient.
