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April 2024 by Philip Bye
Always helpful staff, free parking, they have everything for indoor and outdoor DIYers. Next to Target, Whole Foods, and Container Store so you can all your errands together!
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April 2024 by Mihaela Lobontiu
Wr can find everything we need
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March 2024 by Michael Perry
A friendly and professional staff awaits here! I am so happy it is close by and that they validate parking! This Ace IS the place for the helpful hardware team!
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March 2024 by David E.
Very helpful employees. Kudos Tenlytown!!
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March 2024 by Maurice Lethbridge
Once again, this ACE and its crew delivered. I took the bus to get a couple must have items. The store had the items and the staff were very helpful. Job done.
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February 2024 by George Reid
Customer service is excellent. Staff is very friendly. The store is always very clean and organized.
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December 2023 by Anelise Zimmer
Very quick and friendly service when I went in to have some key copies made.
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December 2023 by Dawson Nash
May provides the best A Plus service.
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November 2023 by Jean Santa Maria
You can find many things. Oddly the entrance is in the parking garage.
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October 2023 by J P.
Oh, Ace I had such high hopes for you. You had the potential to be one of Tenleytown's treasures. Unfortunately, you are a disappointment. In a word, you are a mess. Enough aisles are littered with clutter that it is dangerous. Some employees are knowledgeable; others, not so much. Prices are generally higher than big box stores, but hey thats understandable since you pay for convenience. Looking forward to the day when I see some improvement and appreciate your presence.
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September 2023 by Leif Engler
Literally has everything you need. Staff very helpful aswell.
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August 2023 by Tom McCarthy
Extremely helpful staff! It is down stairs in the building, look to park in the garage attached to the building and just walk in.
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August 2023 by Jordan Young
Can’t say I had the best experience here today. I can understand that it was busy and workers were stressed but my experience goes beyond it simply being busy.I went to copy 2 hour keys for me to have when I have visitors. The guy who copied the keys the first time was great. I was checked out by the manager based off what his apron said. After checking out and getting my parking validated. I looked in the key bag and noticed that one of the keys was missing (note: the manager took out both keys to scan).After realizing it wasn’t in the bag I immediately went back to him to see if he had it. Upon barely looking around he aggressively says “no are you it’s in the bag” I then show him that there’s only one key in there.He goes to the back to copy the key again which I am grateful about. However when he comes back, he says “it’s on us” very much as if I caused him an inconvenience. I would hope it’s on them considering my house key has now gone missing.As a young woman in this current world it does cause me a lot of anxiety as someone could easily have the key, then proceed to follow me home with ill intentions.I just feel as though this matter was not handled in a way that it should’ve been.Side note: when I got home the key he then copied again doesn’t work…
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August 2023 by Ludette
Excellent customer service at the Key Department. Unfortunately, we had to go back and have it redone. Decided to give us a brand new key which was done manually instead of the computerized method. Love it!!
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August 2023 by Norm C
Ace does not recycle any lightbulb except CFL lightbulbs. They basically told us to just throw them in the trash. As good customer service, they could have just thrown them in the trash themselves if DC does not really recycle bulbs. We brought about 40 bulbs for recycling. It was a balancing act carrying all those bulbs, and now they said take them all back.
