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October 2023 by Kimberly Mayes
Good luck getting any help. Ever since they installed the security cases on hygiene and other personal care items it has made it impossible to shop at this Target. I waited for 10 min. A staff member passed me and another family waiting after we engaged the senors as she was engaged, talking to a friend. And another told me I am only here for support and walked away when I asked for assistance. This is not the Target experience I think any of us are accustomed to.
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September 2023 by Matthew U.
I was kind of excited to see this Target location on one of my routes to and from the office. I thought it would be a great place to stop and pick up a few items when commuting. I was wrong. Oh so wrong.I love me a good Target, and when you have one in an urban area it usually hits on all levels. However, this one had more misses than all other Target stores I have visited combined. Everything is a mess here and leaves a sour taste in your mouth to make you not want to return.I came in here because I was in deep need of some allergy medicine and I wasn't wanting to have to make too many stops. I also needed a few other things, but my main objective was to get that one item. I was able to achieve that, but everything else I was looking for was no where to be found in this location.Every single thing I wanted was out of stock on the shelf. To find an employee here was impossible. You could not find a single employee to help you locate and item in case you overlooked it. After several minutes searching for each item and not finding anything, I became fed up and headed towards the checkout lines. Having paid for my one item I made my way out of the store.What irked me most here was that I purchased an item and still had to pay to get out of the parking garage. I wouldn't be so upset with that, but the amount they charged me for about twenty minutes in the store is just not justified.I will go to any other Target location before I return here. It is just not worth it to have to pay to park and then not find anything you intended to buy.
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August 2023 by A. Renee' Knight
Spent the weekend nursing a sore elbow, so I popped into this Target today before work hoping to pick up an elbow brace. It was just about 8am, so the store was pretty empty. An associate walks by and I stop her to ask her where the braces were located and said she was new, so she didn’t know. Rather than walk the entire sales floor looking for the elbow brace, I asked her if she could help me locate an associate who would know where the braces are located. Rather than respond, she rolled her eyes at me from the top of my head to the soles of my feet and then quickly sashayed away.I don’t know what you guys are teaching your new associates, but I hope you at least teach them that completely and purposely ignoring customers is not a good look.Two associates later and I finally find someone who directs me to the correct section only to find Target didn’t have what I needed.
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August 2023 by AlonyaRenee K.
Spent the weekend nursing a sore elbow, so I popped into this Target today before work hoping to pick up an elbow brace. It was just about 8am, so the store was pretty empty. An associate walks by and I stop her to ask her where the braces were located and said she was new, so she didn't know. Rather than walk the entire sales floor looking for the elbow brace, I asked her if she could help me locate an associate who would know where the braces are located. Rather than respond, she rolled her eyes at me from the top of my head to the soles of my feet and then quickly sashayed away. I don't know what you guys are teaching your new associates, but I hope you at least teach them that completely and purposely ignoring customers is not a good look. Two associates later and I finally find someone who directs me to the correct section only to find Target didn't have what I needed.
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July 2023 by Leeda Bijani
This Target is half the size and twice the price. Skip the trip here and drive to at least the full size on on 14th. I cannot believing im reviewing a big box store (I do not really like any of them to begin with) but the recently and currently being gentrified Ivy City is showing in this Target. Oh yeah and I parked in the other garage not the Target garage so my parking wasnt validated, my fault but isnt this all one plaza??
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July 2023 by LC
The workers are super rude and lack communication skills. If you hate your job so bad and can’t help any clients just quit and leave- my personal opinion.The managers lack experience and knowledge. I went there because their website says they price match with Walgreens. But according to the manager even though they do price match with several websites they decide what to price match from the website. make that make sense? How do you decide what to price match? Why false advertise something?Anyway if you want good customer service and fair prices- do not come here!
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June 2023 by Mary Smith
Chantel in Starbucks at Target…. Was BEYOND AMAZING!!! She was in the middle of helping customers I came with an emergency with my 3 year old and she did not hesitate to assist me!!! I mean she stopped what she was doing and gave great advice as well as providing me with what I needed!!! Thank you so much again! I can’t thank you enough! As well as the team meme er that was assisting with pick up orders that called the manager for me to speak with! Thank you to the manager that took the time to hear what I needed and responded super quick! Thank you all you are appreciated ????
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June 2023 by Gail B.
The store has an expected Target inventory. I was looking for water shoes at several stores. I found them. The extra support in the shoe is great. They can be used in the water or on a boardwalk. The self checkout was convenient.
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April 2023 by Orest S.
This is not s big target, but nice. 1 hour free underground parking for a shopping. Nice personnel.
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April 2023 by Josh Bittinger
This is one of the most chaotic Targets I've ever had the unfortunate experience of visiting. Despite this Target only being 5 minutes away, we would rather drive to Virginia if we need to go to Target for something. There is a parking garage, which is nice. However, you may or may not feel like you are going to actually get through there safely based on the driving and random loiterers. If you manage to make it into the store, it often looks like the aftermath of a Black Friday sale, not because there was a sale, but because there's little attention to working the floors and ensuring products are return to their spots after guests have rummaged through. Don't trust the Target app telling you where something should be in the store or that they have an item in stock. This is the Wild West, and it doesn't exist until you actually put your hands on the item. The checkout lines are inexplicably long at best, to a masterclass of inefficiency most commonly. I don't think I've ever had a positive interaction with a staff member here. Frankly, just have a neutral experience with someone instead of a hostile/snarky interaction is welcomed.
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March 2023 by John Meiners
Worst Target on the Eastern Seaboard. This store and the management team is a complete joke.Through Covid I gave the store the benefit of the doubt. Dodging boxes in the aisles and frequently leaving with only some of what I came for was excusable. The same with almost never seeing a register beyond self checkout being open. Years later nothing has changed. The lack of leadership or any pride of ownership in the store is embarrassing and and disappointing. The final straw in posting the review was today when I was insulted by a team member who, to no great surprise, wasn’t doing any real work. Instead, he and a coworker were drawing a picture on a work tablet. He asked me to look at it. I wasn’t really interested so I got mocked by him and his coworker. Should I have gotten a manager? Probably. But up to this point in time, and my experience with this store, I felt confident any complaint would have fallen on deaf ears.This store is a complete dumpster fire. The lack of action by their corporate or regional office to do anything to fix it tells me Target doesn’t really care. Jeff Bezos and the Walton family can take my money.
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February 2023 by NellzTheHomie M.
The reason why I gave this review is because of one staff member who was very rude on two occasions. This woman in particular is tall, light skinned with red hair cut short. The first encounter was when she was hurrying us out of the store at 8:50PM. I am very aware that the store closes at 9PM, and I didn't appreciate the loud countdown. The second encounter I had was when I came to the customer service desk to pick up something I purchased online. ANY living, breathing customer knows to great their fellow man/woman, and ANY living breathing associate knows to reciprocate the greeting. I approach the woman, greeted her with my name and pleasantries, and she says "barcode!" with the nastiest attitude. Ma'am, am I the reason you're working at TARGET at your big age? Do I know you from anywhere? Did I upset you? Anybody that wants to work in retail needs to put their negative attitude aside. If you're not a ppl person, STOP TAKING RETAIL JOBS!
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February 2023 by Audrey Davis
If I could leave 0 stars, I would. The website shows items in stock but yet the shelves are always empty, I mean ALWAYS. Employees all state the same thing that they are severely understaffed which is why the store is always filled with boxes. While trying to price match, the Manager (short curly haircut was up front cleaning items) wouldn’t price match because the Target locations were different, which is understandable. However, when I showed her the store’s website of having all the items I needed in stock (at this specific location), she gave me the aisle numbers to search to which I then told her about 3 other sales associates tried to assist, and the shelves were all empty. She was a bit rude and short with her replies which is confusing since she was so adamant about using the stores website to NOT price match, but not for the actual items that I needed that was showing in stock? Interesting.Anyways, please avoid this Target. Boxes are everywhere 24/7 with Managers that obviously need training on store operations, stocking, and running a store.
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February 2023 by Francis (Coogler)
I came to return an online purchase and before i could pull up the receipt, the cashier told me I could just use my ID. So I did that out of courtesy to not hold up the long line. Only for her to hurriedly hand me a limited use "merchandise card" in lieu of a refund. There was zero disclosure prior. I asked if there was anyone senior who was authorized to reverse the transaction so she went to get the manager. The manager gets there and gives me one glance from about 10 feet away then shakes his head in disapproval. He didn't even talk to me. I got the feeling they assumed I stole the item. Out of protest I'm cancelling my Target red card and never shopping at this target again as soon as I use up the merchandise card.
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December 2022 by Blake A.
5 stars because of the nice staff ! A target is a target, I go to this target because of the staff. They are always so friendly to me. Especially the ladies at the Starbucks counter. Every morning they are so friendly to me and so nice and have my drink ready to go I will continue to use this target because of the great staff