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January 2024 by Ayana Archie
I arrived one minute after the 5-minute grace period and they wouldn’t take me. The woman working the front was very smug in telling me. I came back a few days later and got pierced. A different woman at the front seemed annoyed as I was taking my time to pick my jewelry. My piercer, though, was kind, patient and funny. The location was clean and comfortable.
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December 2023 by Juliana
Terrible customer service. From the moment we walked in, the staff seemed completely annoyed with us and were very rude for no reason at all. They kept yelling at us not to touch any of the earrings, even though they were samples, and kept rushing us and giving us one word answers to questions. We finally ended up buying a pair of earrings for my niece and after we had paid, we were putting them on her at the store, and a staff yelled at us to get out of the store if we wanted to put them on. It was very uncomfortable and unprofessional. For the price of a pair of earrings, I would expect better customer service. I would not recommend this place to anyone.
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December 2023 by Team Sharp
Awesome experience! I had Horizon as my piercer. She was great! I will be back for my 2nd piercing. She knew exactly what my vision was - she was very detailed and matched my energy.
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December 2023 by Meagan H.
They were amazing! I did a walk in for a cartilage piercing and was so pleased- clean, nice, professional- nothing but good things to say!
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November 2023 by Jonathan G.
I came in here to purchase some new jewelry. The staff here are super friendly, welcoming, and helpful. I wasn't sure what I wanted when I came in and so she asked me fun questions to get an idea of my vibe and made great recommendations based on it. I ended up with some cute cowboy boot earrings that seem really great quality. I'll be wearing them every chance I get.
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November 2023 by Alexandra H.
Awesome experience! Got my sixth piercing here and it had been a while since i had gotten one but the folks at STUDS made it a super easy and comfortable time. From booking an appointment to paying at the end i would say everything was seamless. They even allowed my friends and i to go together which was great for some of us who were a little nervous. While the earring prices are a little high, so far it has been completely worth it, i am a week out from my piercing and it's healing beautifully and I am sure part of it is the high quality of the jewelry.
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November 2023 by Katharina Roth
I got a piercing a few weeks ago. Everyone was super friendly. Great collections of piercings to choose from.My piercer was super quick and it only hurt for a second. It’s healing really well !I’m so happy :)
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November 2023 by Ayida Shikurye
I had an excellent experience at the piercing place I visited yesterday. The staff was incredibly helpful, friendly, and welcoming, creating a comfortable atmosphere. The cleanliness and sanitation were top-notch, which is crucial for such procedures. I got my ear pierced, and the process was smooth and professional. I highly recommend this place for anyone looking for a great piercing experience!
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November 2023 by Karla Crown
Finally made my way to Studs in Georgetown and let me tell y’all! As soon as I walked in I was greeted with such warmth, and big smiles. Any questions I had were answered and the staff were so knowledgeable about all things piercings. I’m not the best with names, but the tall girl in the front with dark hair was so nice, not pushy, and was so patient when it came to choosing my jewelry. My piercer made me feel so comfortable and relaxed and answer all my questions. All in all I loved it here, and will definitely be back. Also, book in advance because they do get busy, but that’s no surprise given how great and professional they are. Also, high advice to arrive early, cause if I hadn’t I wouldn’t have been able to look at all the jewelry to see which was the best fit. Thank you Studs Team!
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November 2023 by Beatriz Alves
AMAZING piercing experience! So many cute piercings to choose from, plus everybody working there is very nice. Will be coming back for more!
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November 2023 by Erica Groyon
best place to get a piercing for sure!! i have been looking to get a conch piercing for a while. the staff were amazing and my piercer was so patient with me! i had questions about aftercare and they literally walked me through it ALL. i’m definitely coming back to get an industrial.
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October 2023 by Luisa Ligorria
This is the second Studs location that I’ve been to and although I agree with other reviews that the environment and staff aren’t as bubbly as other locations, they are very professional and helpful. Horizon pierced me and I felt uneasy after the piercing, she really took care of me and the staff all made sure I was okay. The jewelry and service are expensive in comparison to other locations but the prices aren’t a secret and let’s be honest if you go to a Studs you should know that you’re going to be paying for the brand.
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October 2023 by Allison U.
I was very excited to find this place, until I went. First I think the 50$ price to get piercings is totally fine and acceptable. However, the website does not make it clear enough that earrings are not sold in pairs. So at minimum you will spend 110$. You must buy thier earrings, you must pick from their starter earrings and they start at 30$ per ring not per set like every place else on the planet. Lastly and most disappointing as a new customer, when you sign up to get updates from their website. you get a 15% off coupon. They will not honor this coupon in the store. This company very much feels like a rope a dope scheme. We say things on our website but don't include all the details. We draw you into our store and then surprise you with twice as much in cost as we led you to believe.All in all I love the concept, but the execution is not at all customer friendly.
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September 2023 by Melissa Westphal
Great experience! Everyone was super friendly and helpful. My piercer, Horizon was amazing. She walked me through the process, was very patient with me and made me feel at ease. Very clean and overall a great experience.
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September 2023 by Taylor Carvalho
bought several earring sets from studs online and was super excited when the brick and mortar opened in georgetown. I went just to look at earrings and couldn’t get one of the three employees up front to help at all. two were helping a guest, one was completely free. she finally annoyedly showed me the flat backs I was looking for and walked away when I had more questions. super weird experience, just go to a tattoo and piercings shop instead.