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“Chad was awesome. Guided me through all the options to consider when starting to increase your mileage per run. Had me test out various different fits, cushions, and supports. Shopping local was 1000% worth it here. Ask for Chad when coming in.”
“I’ve always had a great experience at this location. It can get a little crowded on Sundays, so you might want to go on a different day if you’re able and need more help. The staff is pretty knowledgeable, and they ask other staff members if they don’t know the answer.”
“Friendly staff, interesting clothing options for streetwear, and a great coffee pop and go. It's basic but I really love their coke brew. Good value for the drinks.”
“Nick was the most helpful, knowledge, and respectful sales person I’ve encountered! He was able to juggle several customers while still giving each one the care and attention needed for a successful visit. He definitely deserves a raise for his hard work and ability to aid the productivity of the store!”
“5 STAR CUSTOMER SERVICE.My parents stopped by Ramer's while in DC. They were shopping for my 4 and 6 year old and purchased a few pair of shoes. They received excellent service. The shoes were stolen from a car place the same day. I needed a pair of shoes for my Kindergartener's graduation this Friday. My mom called the store and he took care of us and shipped the shoes to my home. It's Monday and they've already arrived. The shoes fit perfect and are so cute for this special occasion. Thank you Ramer's Shoes for being so kind to my parents and going out of your way to make our day. If we are in town again, we will definitely be stopping by.”
“Do you know those tiny places where you enter and find a brand new world? Sal's is full of styles colors and patterns, you can find here something unique that will not be found anywhere or just a perfect fit suit.”
“I couldn’t recommend this place more highly. The owner took my worn shoes (Paraboot’s purchased in Paris) and repaired them on extremely short notice before a work trip. He did a fantastic job at a very fair price. While I was there, I couldn’t help but to admire the beautiful collection of shoes on sale.If I ever need my shoes repaired, I will certainly be back. Also, I will only buy upscale shoes from Sky Valet.Thank you!”
“I came to the store right as they were closing and Kimberly and her manager were so kind to let me in to grab a few things. Our store in Philly recently closed, so I was so happy to find one in DC with lots of options and super helpful staff!”
“I was googling shoe cleaning businesses near me and found Sole Wash so I called and the owner answered the phone and told me when she would be at the shop. I went the next day with my suede flats to be cleaned and although it took a little over a month to get them back due to a recent flood in the building, she did a great job. Plus first time customers get a nice discount! Parking is tight on Pennsylvania Ave SE so park around the corner or near Trader Joes and walk across the street (if you buy something at Trader Joes, they will validate your parking in their garage). The owner is super nice and very responsive to texts/calls from customers checking on the status of their shoes. I highly recommend this black owned business and wish the owner continued success.”
“I went there on Oct 29 at 7:30pm. John was great! He was very polite and took serious initiative to order my size because he knew my size is special order. My brother was on the phone speaker and asked John specific details and he knew the answers. I showed him a picture of the suit and found me a pair to match a dark grey and navy.He also made sure I would get them by Thursday.John is great! I am definitely going back in the spring when he is there.”
“One of my favorite stores in the area. The staff are always super friendly and helpful. If they don't have a size available they will help you order it to be delivered either to the store or your home address. The store is always clean and organized making it very easy to browse”
“Aimee and Kelly truly do know and are passionate about Docs and it shows in how helpful they were today. They were super welcoming and patient with me and my various questions as someone who's fairly clueless about leather made shoes. would love to come back in the future if possible”
“Went in there looking for a good running shoe, and the folks in there helped me out for over an hour, and we did eventually find the right shoe. Super awesome people.”
“I went here in the afternoon, so there weren't many people there. However, it took quite some time before someone approached me and asked if I needed any assistance. I was given a pair of shoes to try on, but then the staff simply disappeared to the other side of the store and began assisting other customers. Aside from that, I was served immediately after asking another staff member for assistance, and they were friendly.”
10:30AM - 7:30PM
3167 Mt Pleasant St NW, Washington
Shoe Stores
“I had an amazing time here. Came in to get some boots and an outfit for party and they had everything I needed. The service was phenomenal. Definitely a go to for your country and western needs!”
“I took my grandson here he was like a little kid in the candy store he wanted everything I spent a little more than I planned but he was happy and that's all that matters”
“Good place to get some sale-priced brands that are not always in the main Nordstrom shops. You'll have to dig and you may come out empty-handed sometimes, but it's a good place to seek out hidden gems.”
11AM - 7PM
3135 M St NW, Washington
Shoe Stores
“The shoes already sell themselves and they always have a ton of selection; however, additionally this Georgetown location has the BEST staff.Whenever there's a new shoe I'm interested in I have to try it out firsthand, so I go to the Allbirds store in Georgetown. I'm pretty sure they know me by name at this point - I don't know if that's a good or bad thing, let's just say I have quite a few Allbirds in my closet, haha.Specifically, I want to give a shout out to Kewan - from day one he has helped me every time I am looking for a new pair. He's honest and insightful with the styles and colors, helping me when I have a hard time making a decision. He also gives personal perspective on what he owns or plans to get in the future. This kind of service creates loyal and lifelong customers; I'm one for sure after my experiences with the Georgetown team.Best staff in DC!”
“It’s hard to find quality sneaker stores in the area. The owner and his staff has provided the best customer service and goes beyond to assist me with what I’m looking for. Wish the store was much closer, but it’s worth the drive.”
11AM - 5:30PM
921 F St NW, Washington
Shoe Stores
“best quality shoes. still hand made in Massachusetts. bought my first pair in 1984, still wearing (been resoled several times)Bryan is very helpful and well versed in setting up the best suitable shoes.highly recommend trip to this store”
“Nice staff. Good selection of shoes but sell out quick, so go as soon as shoe drops. Found some cute nike pink pants I had been looking for to match the hoodie and some Js. Will definitely be returning soon.**They are NOT affiliated with Hibbett sports! **”
“This review is specifically for Brianna at the Georgetown Madewell location - she is the definition of customer service. As a regular Madewell shopper, I have encountered several issues with their system during checkout over the years. Each time I have 1) lost the deal and had to eat the cost and 2) lost time due to the fault in their system. Until today. Brianna navigated the situation with poise and finesse. As soon as the first associate said there was an issue with my gift card, I knew that I again would end up eating the full cost of my clothes. Brianna stepped in and routed the problem through Madewell’s tumultuous and ineffective customer service system. She was dedicated to finding a solution. While Madewell should devout serious time and attention to rectifying their customer service system, they should also fully recognize the true customer service genius that Brianna is. Thank you Brianna!”
“Bro Malcom is a good brother try his best to accommodate you with the prices I know him personally and he's always been good standards and he always stuck by the hood even after all the negative things that were thrown his way he stood tall for this community luv y'all Malcolm”
“Exceptional Service from Jennifer - Feedback on Return Policy
I wanted to take a moment to share my recent experience at Anthropologie, particularly highlighting the outstanding service I received from Jennifer, located in Georgetown.
After a disappointing experience at the Bethesda and Fairfax locations, where staff refused to assist me with returning a lilac taper candle set of 2 without a receipt, I was feeling quite frustrated. Despite explaining that I had purchased the item from the Georgetown location just a week prior and requesting that they call for my receipt number, I was met with resistance and no resolution.
However, when I returned to the Georgetown store, Jennifer went above and beyond to help me. She not only located my receipt but also confirmed that the other locations had the capability to retrieve receipt numbers from their store. While she mentioned it would take some extra time, it was reassuring to know that a solution was possible.
Jennifer's exceptional customer service made a significant difference in my experience. She was friendly, patient, and truly exemplified what excellent customer care should be. I genuinely appreciate her efforts and will remember the positive interactions I had with her - I think it would add value to Anthropologie if all staff was trained by Jennifer.
In addition to recognizing Jennifer's exemplary service, I would like to suggest that Anthropologie consider updating its return policy. A 30 day return window for customers without receipts would be more accommodating, especially when it's clear that the product has not been used. Additionally, implementing a system for customers to select receipt emails or texts upon purchase, particularly for transactions involving gift cards, would be a helpful improvement. This would prevent situations like mine, where my gift card was discarded after use.
Thank you for taking the time to read my feedback. I hope it can contribute to enhancing the customer experience at Anthropologie.
Best regards,
Ms. Price”
10AM - 7PM
3068 M St NW, Washington
Shoe Stores
“This location is fantastic and Caylor was a perfect sales associate! She never once rushed our visit (we were 5 very needy women) and literally got us every single shoe we needed as well as perfectly delegated tasks to others. Thanks for such a wonderful experience!”
10AM - 6PM
3206 N St NW, Washington
Shoe Stores
“I bought two made-to-measure shirts at this store, and they’re by far the highest quality and best-fitting MTM clothing I’ve ever bought. John and Chris were super helpful.
The only downside is it ended up taking a very long time because there was a mix-up with the manufacturer and they had to re-make the shirt after the first didn’t fit. That said, I appreciated that they immediately spotted that the first shirt didn’t fit and committed to remaking it right away. My experience with MTM has been that they often try to force you to go home with the garment even if it doesn’t fit, so I like that they were honest brokers when it came to assessing fit.
I’ll definitely buy more MTM from them as I build out my tailored-clothing wardrobe.”
“Each time I’ve been in here (Friday mornings) the ladies working were so kind and helpful when I needed a suit for work and when I made a return. They made shopping in person very smooth!”
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“The store has a variety of shoes, something to work for everyone. Stephen is the best sales person, patient, knowledgeable and a quick wit as well. He’s a real added value to the store.and Comfort Shoes and the client are lucky to have him. This one is in Georgetown.”