I came in to get a battery replaced on my watch, and they had to send it to their HQ in Detroit for service. Communication was excellent throughout the process, and the team at this store was super friendly and professional. Nice job!
December 2023
Fantastic customer service - thank you so much to the gentleman who helped me fix my watch strap.
September 2023
The best selection of any Shinola I’ve ever been too & the customer service was top notch! Lesley was incredible! If you stop by ask for Lesley!