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March 2024 by F P.
IMO, their steaks are better than at some other restaurants. They are generally very crowded on karaoke nights--Tuesdays.
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January 2024 by Maggie V.
These folks were amazing and so quick! I went in with one of my watches thinking I needed to replace the battery only to find out the watch doesn't have a battery but it's based on wear for function, imagine that. They did place new battery in one of my watches and they were able to size my new coach watch! They were super quick I was in and out in about 20 minutes. They were also super kind and very attentive and very knowledgeable on watches. Appreciate them very much will recommend always!
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December 2023 by Jim Proeller
I went in to get several batteries for my watches and they were very cordial. They had me taken care of AND it was a very nice price compared to some other places. I HIGHLY recommend this place. They also have nice jewelry which might be worth checking out but I was in a hurry.
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December 2023 by Malcolm E.
I have seen post saying a lot of businesses may be racist but I usually go anyway and allow myself to determine that on my own. This place is definitely racist. I came in with a Cuban link to get repaired and they told me it was fake. No testing, no weighing, barely even looked at it and said it was fake. I'm assuming they couldn't do the repair and that's why they told me it was fake. Then they tried to upsell me something for WAYYY over what it was worth. I ended up going to the mall and I got my Cuban link repaired within an hour. I wouldn't recommend this place to any person of color.
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November 2023 by Jim P.
I went in to get several batteries for my watches and they were very cordial. They had me taken care of AND it was a very nice price compared to some other places. I HIGHLY recommend this place. They also have nice jewelry which might be worth checking out but I was in a hurry.
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October 2023 by Rachel L
Once again blown away by RLJ! They are so beyond knowledgable, patient and kind. I recently got a ring for our anniversary and have also had rings resized and each time they provide incredible service, quality stones and amazing advice for care. It is so hard to find a good jeweler who won’t constantly try to rush you or scam you and it is so nice to find a place you can trust! I am so obsessed with this ring! Thank you?
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September 2023 by Rachel L.
Once again blown away by RLJ! They are so beyond knowledgable, patient and kind. I recently got a ring for our anniversary and have also had rings resized and each time they provide incredible service, quality stones and amazing advice for care. It is so hard to find a good jeweler who won't constantly try to rush you or scam you and it is so nice to find a place you can trust! I am so obsessed with this ring! Thank you
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August 2023 by Charles Roarty
The staff was incredibly kind and helpful. Adjusted my watch band in 15 minutes for a low price.
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July 2023 by G H
Went to get watch battery changed which they were able to do for $15. When I got home, I looked at the back of my $200 watch and found it was all scratched up when it wasn’t before. I know my watch isn’t the most expensive but now it’s worth a lot less because of the scratches. If they couldn’t easily open the back without scratching it, they should have said so. Shouldn’t have spent the $15.
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July 2023 by Joseph Schuman
Great experience overall. Fantastic customer service. Very responsive. Great value. Would recommend.
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May 2023 by moni pink
No problems getting my chains repaired. Nice people!
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April 2023 by Laura P.
Best jewelers in DC! They always take care of you and make sure they find a solution in your price point. Everyone who works there is very friendly and helpful.
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April 2023 by Kevin O'Connor
Won't shop here, the woman that answered the door was nice, showed me some options that were a bit above my price range, and offered to ask the "boss man" for any leniency - on her own, with out my asking. He walked by (presumably Robert), was extremely curt and seemed offended that she/myself would even ask. It was a very rude reaction, particularly considering my innocence, over a couple bucks. Thus, I refuse to step foot in here again (they keep the doors locked anyway - which should tell you one thing)! Only shop here if you are a desperate tourist!
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April 2023 by Jennifer Slaughter
Walked in and was very pleased with prompt, friendly, and helpful service to replace a watch band.
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April 2023 by Lilah S.
I had an emergency surgery, when we were entering the OR the nurses noticed that at intake, someone neglected to remove my bunch of MY GRANDMOTHER'S SPECIAL BANGLES! She always wore them and I have worn for 35 years. At this point my hand was full of iv needles, so the staff had to CUT THEM OFF! My dear friend knew I was sad about it, and brought my mangled bangles to Robert Laurence. They did a great job and I feel so happy to have them back. You wouldn't even know they've been repaired unless you were looking for it. Three out of nine were unfixable, but I thought I'd never wear any of them ever at all. I am very very happy! What a thoughtful friend.
