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December 2022 by Aigul Sarenova
There is no PNC ATM here (
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October 2021 by Dinete Thomas
This branch is closed.
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September 2018 by Rumit P.
I had a subpar experience at this bank. The Branch was woefully understaffed. There was one employee doing both teller work and customer service work. Another employee seemed to be not new but grossly lacking in knowledge of procedures or was new in training. There were three people ahead of me all waiting to complete a transaction. All of them had issues that each took a long time to deal with. A few more came in, waited a long time, and then left. The woman who helped me was unfriendly, did not smile, and was brusque. I got done what I came to do, but I definitely would not return unless I see at least three employees working. It should not take 20 minutes to deposit a check. The entire place seemed to be under renovation too. There was peeling wallpaper and paint, damaged walls, and other unfinished jobs throughout the branch. The last time I visited I had a very good experience with two really helpful reps, which is why I award two stars here and not just the one. Overall, very disappointing. I recommend other PNC banks just a few blocks away.
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February 2018 by Robert F.
Awful branch. Staff here doesn't care and it shows. Branch is always mess. The female teller one day rolled her eyes and acted like she was doing me some huge favor just by doing her job. Asked her a question and either she didn't know the answer (Bad) or just acted that way so she didn't have to help me (Worse). Next time I saw her she had some fake smile, then went talking to her coworker about me while I was still in the branch. Apparently there is a manager but he is never here. Go to the branch two blocks away on L Street if you are in the area. Night and day difference from this office.
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February 2018 by Jenny D.
Terrible customer service. Seems the like teller working was having a bad day and wanted to make things difficult for everyone else around them. I'll remember to not use this branch and stick to the one I use in Clarendon.
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November 2017 by J P.
My favorite bank. The staff is the best. They treat you very kind and they treat you like a human. Overall I would highly recommend this bank to anyone looking for a bank with a friendly staff and a clean atmosphere.
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February 2017 by Omar Ali Al-Haire
The woman at the front desk seemed to be quite judgemental/condescending. Please train her on how to handle customers better.