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March 2024 by Jessica Washington
First time experiencing in here, I took a shower I know my key lock they came and changed it. The male staff just wanted to see me. And then after he fixed it. I simply said whatever and that’s my right. He said OK next time he’s not. Laugh out because they don’t sell the water I like. And I needed a snack before I exercise. And yes, I do like to exercise at night. Why do you make a 24 for ? But as I walk out, the gentleman who was bothered by me, told me no you can’t leave the premises because you have a suitcase. This time I have a very small suitcase. I have breast cancer. I’m leaving within the area to get snack . He said the police are outside and he was going to throw my stuff in the trash. I’m walking back now. Let’s see if this is a nice picture. What is going to trash but he came back to the my locker again. Holding myself hostage I hope everything is there . I left my water in there and now I can’t hang up my coat. He said he’ll open it when he feel like it . I’m stretching for breast cancer now. So he opened it and still miss placed my items. I thought I already returned. And and exercising. But left my Fiji water on the bench. So what’s the reason if I’m already back ? It was loud in the lobby since he doesn’t want to charge the black card room for privacy doing my schoolwork . So I went out front for a quick quiet for a questionnaire for school and he follows me outside . Off the property to another area across the street to watch me. I walked in and openly said now I feel stalked. I’m keep calm but I feel very unsafe just trying get my work done and a workout. Now gossiping about me to other customers. If someone ask if not you business to talk any more. Just have your a manger call me. But as much as he want to explain he should have never communicated wrong or treated me.
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March 2024 by Kisha Clark
Excellent staff and equipment
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March 2024 by Torrance Hucks
Always a friendly greeting upon entering and exiting, mask enforcement, members and availability of equipment.
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February 2024 by Mr. Jackson
Friendly staff and clean facilities.
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February 2024 by Maria Edwards
Always a pleasant experience at Planet fitness. There is no intimidation and even at 71 years of age I find the facility refreshing.
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February 2024 by Wayne Casimir
Clean facility and friendly staff
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December 2023 by Charles Turner Jr
This gym is equipped with everything I need maintain my body. By the way; I am 59 years old. Lots of everything I like to use.
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October 2023 by Ria Dudley
Recently visited this gym and I’m so happy with the upgrades. Y'all they have about 6 smith machines, I almost cried when I saw that lol! I love it! If y’all can add anything I would say fans because it’s very hot in the gym. Other than that 10/10
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October 2023 by Claire Madill
Is it adequate and meet my needs for a gym? Yes. They have plenty of machines (cardio and weights). But is it a fantastic gym? No. Maybe it's just the terrible DC heat, but it's fairly warm and humid in there, making workouts more difficult. A lot of the machines have something minor wrong with them - a handle missing, the machine slightly off kilter, etc. And the lockers are pretty janky. I've seen multiple people have to ask for help to get them open. Plus there are a *ton* of signs saying don't put valuables in the lockers (lol, what's the point of lockers?), which makes me think they are easy to break into.
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September 2023 by #growithLisa DC
I'll start with the good stuff. This place is decently maintained as far as clenliness. The staff is available and useful when necessary. The negatives are most of the lockers in the ladies room aren't working. They are either already locked or disfunctional. As if someone is breaking into them, so I was hesitant in leaving my stuff in them. Without another option I was forced, but very uncomfortable doing so. Then the heat! I went for the first time in August. The AC cleary wasn't working. The windows weren't open so it smelt like old dusty arm pits and mold. The further back into the establishment you went the hotter it got. I wasn't even working out and I was sweating. So when I did start to work out I was dripping wet which made basic workouts seem impossible since I was slipping and sliding all over the place. Since i was doing strength training then i had to head to the farthest part of the gym that had little to no ventilation. I've never struggled with breathing indoors. But this place made it hard to even breathe with the heat. I usually go to other locations but this is a new one due to my new schedule. I hate how hot it is in there. I hope this get attended to sooner than later. They also lack adequate workout mats.
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August 2023 by Janelle Dominique
This is one of the best locations I’ve visited. The staff is friendly for the most part, the lockers are easy to use, the facility is well lit and very clean.
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August 2023 by Sharlene Martin
The place is really crowded but with ppl just chillin on the machines and not working out. A lot of the machines have little miscellaneous issues but easy to work around. Best time to go is very early in the morning when no one is there.
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July 2023 by K. Watts
Staff is always friendly and kind, but the gym is a mess. Equipment is always broken. I emailed the Regional Lead (who was rude to begin with) about the missing 12.5 lb dumbbell and she said it was on order … that was in November…. Guess supply chain issues are that bad because it’s still missing. The 7.5lb dumbbell was falling apart. I flagged it for the front desk. Someone could honestly have gotten hurt because the ends are sharp. We’ll see if they ever replace it or if the one 7.5lb remains on the dumbbell tree just like the 12.5lb one.Who can workout with one dumbbell? I use to like this gym but it’s gone downhill the past several years. Most of the members I was use to seeing have said the same thing. I’ll be switching to another gym.
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July 2023 by Karina Watts
Staff is always friendly and kind, but the gym is a mess. Equipment is always broken. I emailed the Regional Lead (who was rude to begin with) about the missing 12.5 lb dumbbell and she said it was on order … that was in November…. Guess supply chain issues are that bad because it’s still missing. The 7.5lb dumbbell was falling apart. I flagged it for the front desk. Someone could honestly have gotten hurt because the ends are sharp. We’ll see if they ever replace it or if the one 7.5lb remains on the dumbbell tree just like the 12.5lb one.Who can workout with one dumbbell? I use to like this gym but it’s gone downhill the past several years. Most of the members I was use to seeing have said the same thing. I’ll be switching to another gym.
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July 2023 by Amir Meiri
I had my stuff stolen out of the PF locker that uses their own, unfortunately. I went to this location for the first time for a quick workout after dropping off someone at Union Station before going to work and was excited about the newness of the gym facility and nice, functioning exercise equipment. Every other PF location i've been to in the DMV area (i've been to at least 5-6 different ones), I'm used to using my own lock to secure my locker. I tested this installed lock on the locker I was using twice and definitely locked it. Unfortunately, it wasn't enough. Someone broke into it and took my wallet, airpods case, and sunglasses, costing me well over $300 in personal items, not including needing to replace IDs and the incredible inconvenience. The manager was nice (Antonio) and tried to be helpful, offering a few extra free months. He connected me to the regional manager (Pam Penn) who ultimately said PF isn't liable for lost/stolen items and seemed not to care -- she wouldn't even call me back despite my calls and messages, just emailed me and ghosted me. I had no other option but to use their own locker with installed lock; why have lockers with locks if I can't rely on them? And why wouldn't you stand behind it? I would be hesitant to go to this location because your stuff may get stolen and you will be violated! NEVER AGAIN. I gave it 2 stars because the equipment was good for a PF (new, functioning, usable).
