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March 2024 by Tato Lee
Nice place. Boring to me, but to my wife it was great!
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March 2024 by hugo landivar
Denise M. Is the best at providing customers with an exceptional customer service experience. If you are looking for a tailored experience she will go above and beyond for you.
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March 2024 by Barry Downs (FABS)
My favorite place to go to for excellent clothing. Easy to shop. Convient to the city. Also has great options each season and high end to.everyday wears
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March 2024 by Marie Zurie
Staff are professional and friendly. Large selection of shoes and clothes. Pretty good selection of candles, linens, bedding. Fair amount of kitchen products. Checkout is very easy. It's a fav of mine. Prices are very good.
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March 2024 by Lisa
On 3/2/2024 I had a disappointing experience with the customer service at your store. I wish I can give negative stars. The cashier, Stephanie, was unprofessional and rude. I asked help to find the missing shoes on the rack. Initially, she said I need to pay for the one shoe before trying or seeing them in a pair! I then ask I couldn’t try in a pair before I make the purchase? Then Stephanie screamed and saying someone will bring the missing side to me. Later a male staff brought it to me. Stephanie did not allow me to try on the shoes in a pair or even look at them together because they were designer shoes. The shoes cost less than $100.00, which way were less than most items in the store but they were free for try on. I was confused by her reasoning. Isn’t Nordstrom Rack is well known for designer labels??Long story short, I was only allowed to try one side of the shoes at a time, in front of her. I didn’t even get a chance to look at the mirror!! Because they were slides so as long as they fit me, I’m fine. I confirm to buy them at the spot.I was at the register, ready to pay after trying on the shoes individually, however Stephanie asked me to stand in line again. It seemed like she had set up unusual policies specifically for me again!! Even the customer in the line found odd and asked me twice if I was sure to let him go first.When it was finally my turn to pay, I asked Stephanie to explain why I couldn't try on the shoes in a pair before purchasing, and she couldn't provide a clear explanation. She called someone over, not a manger, but neither of them could clearly explain the store policy. They blamed it on the store manager's ideas, and she was off at that time. As a customer, I felt that the untrained staff was upset or had some issues with selling designer items. I have never heard of not being able to try on shoes in a pair at the retail store before making a purchase nor have I ever been asked to go back and wait in line again when I physically at the register with the products.The entire experience was terrible. It felt like they didn't want to make any sales in that particular store. The store was full staffed at least 4-5 staffs. The “acting manager”, Stephanie was unprofessional, rude and scream at the customer for no reason.I’ll be skeptical to visit or make purchase at this location, as the entire experience was terrible and disrespectful because of Stephanie. I always had good experience with Nordstrom Rack until today. Nordstrom Rack, Don’t let one rotten apple spoils the barrel. Stephanie’s attitude and attire are unfit for the retail position. She’s either requires more retail trainings or work in the storerooms.
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February 2024 by D.A. Powell
Things in this store is already disconnected. Why are the broke and desperate, Steeling form here?. the people who work here are so nice and helpful. Let them get paid for their hard work. A place for "the good things".
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February 2024 by Pompi Banerjee
They had a sale on with amazing products!
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February 2024 by Léia Noemi
I loved this store
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February 2024 by Matthew Austin
Great deals if you shop around. Luggage prices for top quality brands are super
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February 2024 by AbdElhamid Rahouani (Ab)
Excellent
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January 2024 by K W S
I needed gloves because I left my super warm ones in an Uber and they only had 1 pair left in the whole store and said they probably weren't getting anymore
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January 2024 by solosian
A fine Nordstrom Rack close to the Farragut North metro station. We've stopped in a few times while passing by. Not the biggest selection.
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December 2023 by Blue Bethlehem
I'm glad this location is still open for business. I got a fantastic deal on shoes.
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December 2023 by Folake Kofo-Idowu
The store has a nice selection. I know they are in the city but I wish they had validated parking.
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December 2023 by Tigist Desalegn
This location used to be so much better, until yesterday I was helped at the chek out by the store Manger Amber, she was very rude and frustrated to help me check out i made a purchase for almost 1000$ , If I was her I would treat a customer who paied 900$ like she did so rude. She kept telling the costumers how they're understaffed I get it but you dont have to treat costmers rude because you're understaffed I would had returned every purchase because of her if I wasn't under time pressure because of my flight needed the gifts no one should be treated like this for paying if she was smart think you wouldn't have a job with out the costumers!