-
June 2024 by John Bertz
If I could give zeros I would. Useless staff per usual. Look for every reason not to do their job.
-
March 2023 by Woo
Never go here .. forreal
-
March 2023 by D.wood
Never go here .. forreal
-
December 2022 by Karen B.
I like that the branch is close to my home but they make me feel like a theft when trying to withdraw my money. On one visited to the branch, I was attempting to withdraw $2500. The teller examine my account for about ten minutes and then asked me why I was making such a large withdrawal. Like what do I plan on using the money for? Seriously this is not any of your business and it my money. If this was an emergency I would have been SOL. Needless to say I wrote myself a check for all my available funds and move it to another bank. I keep less than a $1000 no more than what I can get from the ATM.
-
August 2022 by S C (S C)
Very friendly staff. Always has a smile on their face. A great bank to consider banking with.
-
August 2022 by Sharon Collins
Very friendly staff. Always has a smile on their face. A great bank to consider banking with.
-
September 2021 by Fillip Nelson
I'm am not sure to blame this situation on the bank M&T itself for lack of training, or if this is something that falls on the branch.I went in the branch on Wednesday, August 19, 2021 to initiate a wire transfer. I went up to the teller and she told me I have to schedule that service.She told me the person that does the wire transfer is not in at the moment, and she was at that point going to let me walk out the door.Before leaving, I turned back around to re-approach the teller and asked, "ok, well how can I schedule a transfer"? She gave me a sticky note to write down my name and phone number, and said she will try her best to get one scheduled for today. The tone was very nonchalant to the point that it just made the statement unbelieve or that she could care less.The wire was needed to close on a home.After I got home, I waited for about one hour and sided with my intuition that no one was going to call me back and instead went to my other bank Chase on MLK to Initiate a wire which took about 15 minutes.It is now the 23rd and I have yet to get a call back.I am so glad I did not chose them as a lender to close on the home. It could have been disastrous.I think at this point I will pull my funds from M&T bank and transfer to Chase, the customer service, lack of staff, and lack of concern at this branch is alarming. I would suggest the current employees be retrained.
-
June 2021 by Deirdra Hughes
I walked into bank and right up to counter, was very pleased I did not have to wait!!
-
May 2021 by A H
Do not use branch banking manager lies he also is not helpful . I came into the branch to see if I could get help due to me not working due to my disability. Go else where
-
June 2020 by Dora O.
The bank is convenient to where I live. The previous tellers knew me by name. The friendly tellers are no longer there. No big deal since I do most of my banking thru the ATM. On this particular day, I needed to withdraw $3,000. from my checking account. I had my proper ID. After looking thru my account approximately 5 minutes, which I thought was unusual, the teller asked me for my ss#. I told her I was uncomfortable giving her my ss#, she told me it was required by federal law, i asked "for $3,000?" She said yes so the government can keep track of transactions like this. I called M and T office to file a complaint, I was told someone may or may not get back with me. I thought that was unacceptable so I went online to express my my experience. The company? they use said my email will be forwarded to the necessary department. I am worried about giving someone my ss#. I have to keep monitoring my credit report. It would have been customer friendly to have had some response from customer service. I hate the fact I have change my direct deposit and other banking functions to another bank. This happened on May 15th 2020, Here we are June 4th, still no reply
-
October 2018 by Martin Pineda
Bring some popcorn, you will be here a long time
-
June 2018 by SHO Live life
Service is beyond slow
-
January 2018 by SHONUFF REAL LIVE
Service is beyond slow
-
October 2017 by Leah Rice
I recently started banking with M&T Bank and went in to see if they could cash m check and they didnt... The women was very rude to me and when I reported it to the Branch Manager she was extremely non chalant like she didnt care at all. So Ill be closing my account with them very shortly. do yourself a a favor and do not bank with them.
-
June 2017 by Racquel “Scrumptuosity” Hill
Used to bank here. Every time you go in the branch there are only two tellers. Even on Fridays! I closed my account with them 4 years ago and they are harassing me with a collection department for $50 only because they know that after 5 years it'll be erased. Good luck!
