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August 2024 by Jenelle Mullen
Thank you for the birthday card I really appreciate you
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June 2024 by Quentin Patrick
I have been a customer of Mike Jones at State Farm for well over 10 years. Recently, I had an issue with my mortgage company that required immediate attention from Mike Jones' office. My initial communication with his associate, Justin (with a very long email address...lol), got off to a rough start. However, by the end of our conversation, Justin went above and beyond to provide excellent service, ensuring that my issue with the mortgage company was resolved and that I had nothing to worry about.
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February 2024 by Juston Thomas
He was great but getting insurance for a kia in dc is ridiculous
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November 2023 by Rodney Janey
Been with StateFarm Mike Jones for over 30 years for Home and Auto Great Customer Service From Mike and his Staff
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November 2023 by Tammy Queen
I've been a customer of Mike Jones for over 20 years. He's very patient and helpful by offering the best insurance plans. He just saved me money on my auto and homeowners insurance. He's an awesome agent to work with.
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October 2023 by marie carroll
I have been a customer of Mike Jones for over 20 years. He always makes sure I am advised when I getting close to my due dates (so grateful) for his services and he offers the best company packages for home, auto, and investment properties! Great service team and awesome leader!
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September 2023 by Jeryl Carson
I have been with Mike Jones for over 20 years. I always felt he was like family. Easy to talk to and very relatable. Very attentive and I value his opinion. Congratulations Mike, keep up the good work.
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September 2023 by Crypto Chuck
Agent was so ready to get off work that she got an attitude then got mad after I called her out on it. Poor customer service pick another agent
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August 2023 by Gina Atkins
I feel as though Mike could care less about his job or his customers. He lost us due to no communication and he could care less. We are getting ready to pull 3 homeowner policies as well.
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July 2023 by Trou Sora
A very poor customer service, they barely answer the phone, never recall when you left a voicemail or send email.I experienced the same thing that the lady was disclosing. The only time they contact you is the moment when you have to renew your insurance. Probably, they care only for the commission they will receive.I will do the same thing switch to another agent.
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February 2023 by Douglas Summers
Mike Jones,I have been a customer of Mike Jones - StateFarm since the late 90’s when I lived in Washington, D.C. During that time, I was searching for quotes for my (rental properties, home, umbrella, and vehicle insurance). I requested quotes from other insurance companies. But it was Mike, and his team eventually won the deal based on pricing, teamwork, and outstanding professionalism.When I relocated to Virginia, and he became licensed in Virginia, I transferred all of my policies to his agency. Any issues involving insurance claims were treated with great teamwork and professionalism.If you live in Virginia, give him a chance to serve you.
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January 2023 by Santa Jones
SHOUT OUT to Mike Jones, I opened my Policy in 1994 ,You have always treated me with Respect and Took time out to make sure I had the correct policy, Thank you Mike Jones for all your hard work.... Couldn't have had A better AGENT
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December 2022 by Tyrone Jones
Where do I start here all around good dude and family business. I met Mike and his wife working at W hotel. I valet their car it was a special night for them they was engaged and soon to be married. Both of them are high energy positive people so I just asked what did he do for a living and that day changed my life. Close to about 9 or 10 years now but they continue to just provide information on how to insure and protect my family future. I had about 4 cars now under his insurance company and home insurance opportunity to life and career. When I say Mike changed my life I couldn’t envision just parking their car and having so many opportunities provided just with meeting the Jones family and not to mention my last name is Jones so I was in. Thanks Mike for your help, support, encouragement, strength and most important being that all around good person, friend, and business associate. May your business continue to grow and God continue to allow you to help people with you insurance intelligence and blessing on blessing for your family. Be well
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December 2022 by Shrryl J.
I would like to express my gratitude for the outstanding and professional service provided by Mike Jones and team over the 30+ years I have been with his office. The assistance, timely responsiveness, and undivided attention I have experienced with Teri and Mike, goes beyond measure. I have recommended many people to Mike and will continue recommend more.
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December 2022 by Kenneth Mackie
I want to express my appreciation for the impressive 30 plus years of service by Mike Jones and his professional team. Teri is exceptional with timely response and support, and attentive to my insurance inquiries and gives great advise. I will recommend everyone to reach out to Mr. Jones for all your insurance needs.
