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November 2024 by Latesia Diggs
No help
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November 2024 by Vivian Mercer (Butterfly)
It was ok. I stopped by to inquire about cell phone plans and prices.
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January 2024 by siah forleh
my boyfriend went to go pay his bill . he got ther at 4:48 on the dot. the doors were already locked and employees watched him knocking on the door and ignored him. If you close at 5 you close at 5 not 4:48.
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January 2024 by Marva Coleman
They help with anything I thought all you needed was your 8 digital pin # then they want to know your 4 security questions if you been with them over 5 years how you suppose to remember what.month you activated your phone in?
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December 2023 by Marcus Thurston
You better know what you want when you arrive because you will get no help if you have a technical question of any kind. The employees are just getting a check and breathing air.
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November 2023 by Daniel Dyson
Nice place
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November 2023 by Patricia Williams
The salesperson was extremely nice. I forgot her name but she had a lot of patience and she was very friendly.She's the lady to the right side of the room.
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November 2023 by Anthony Robertson
I just wanted to take the time out to Give a very desserved and well-earned.Sound out, 2.Ms.Karla She was extremely helpful ,patient and professional. The vibe and energy at this location is amazing. I had a terrible experience at T-Mobile By the DMV on .road island Avenue..and felt so much better. Leaving metro by T-Mobile.Ms.karla Takes a holistic approach dealing with the customer's at the store. Last but not least the other superstar who I really appreciate Ms.Hillarie. Thanks again ya'll!!
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October 2023 by anita wilkins
I love MetroPCS now they have a easy way to pay your phone bill in
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October 2023 by Rashia Walker
What can I say about the customer service about Metro PCS @Hechinger Mall except BRAVO!! MR. GARY went above and beyond. He answered all of our questions in which we had a lot. He was patient with us trying to get an understanding of what we needed. He compared prices of the products, and how it will change my plan. My sister and I were also trying get her service switched over. He offered information about steps she can take to achieve the switch. Thank you MR. GARY and the rest of Benning Rd staff for your professionalism ????
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September 2023 by Nicki Nichole
Hate it !!!
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August 2023 by Daniel Hall
Store doesn't open on time of the website
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June 2023 by Stevy Belton
Excellent job highly recommended
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April 2023 by Joy Hicks
Worst store ever. Every experience I have had has been horrible. I am convinced that Metro by Tmobile is comfortable with the behavior and lack of professionalism. It is so unfortunate. I will never go back and I'm switching providers. I'm switching providers because I have call customer service to complain about my experience last year and they are still operating with the same management and staff. I would rate 0 stars if I could.
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April 2023 by Nuchie Ash
This store has all the latest phones
